CORE VALUES AND COMPETENCIES OF UN PERSONNEL
VALUES
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COMPETENCIES
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MANAGERIAL
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RESPECT FOR DIVERSITY
·
Works effectively with people from all backgrounds
·
Treats all people with dignity and respect
·
Shows respect for and understanding of diverse
points of view and demonstrates this understanding in daily work and decision
making
·
Examines own biases and behaviours to avoid
stereotypical responses
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CREATIVITY
·
Actively seeks to improve programmes or services
·
Takes calculated risks on new and unusual ideas;
thinks “outside the box”
·
Takes an interest in new ideas and new ways of
doing things
·
Is not bound by current thinking or traditional
approaches
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VISION
·
Identifies strategic issues, opportunities and
risks
·
Clearly communicates links between the
organisation’s strategy and the work unit’s goals
·
Generates and communicates broad and compelling
organisational direction inspiring others to pursue that same direction
·
Conveys enthusiasm about future possibilities
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PROFESSIONALISM
·
Demonstrates professional competence and mastery
of subject matter
·
Is conscientious and efficient in meeting
commitments, observing deadlines and achieving results
·
Shows persistence when faced with difficult
problems or challenges
·
Remains calm in stressful situations
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COMMITMENT TO CONTINUOUS LEARNING
·
Keeps abreast of new developments in his/her own
occupation and profession
·
Actively seeks to develop oneself professionally
and personally
·
Contributes to the learning of colleagues and
subordinates
·
Seeks feedback to learn and improve
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BUILDING TRUST
·
Provides an environment in which others can talk
and act without fear or repercussion
·
Manages in a deliberate and predictable way
·
Operates with transparency, has no hidden agenda
·
Follows through on agreed upon actions
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INTEGRITY
·
Demonstrates the values of the United nations,
including impartiality, fairness, honesty and truthfulness, in daily
activities and behaviours
·
Acts without consideration of personal gain
·
Resists undue political pressure in
decision-making
·
Stands by decisions that are in the Organisation’s
interest even
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ACCOUNTABILITY
·
Takes ownership for all responsibilities and
honours commitments
·
Delivers outputs for which one ha responsibility
within prescribed time, cost and quality standards
·
Operates in compliance with organisational
regulations and rules
·
Takes personal responsibility for is/her own
shortcomings and those of the work unit, where applicable
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JUDGEMENT/DECISION MAKING
·
Identifies the key issues in a complex situation,
and comes to the heart of the problem quickly
·
Proposes a course of action or makes a
recommendation based on all available information
·
Checks assumptions against facts
·
Makes tough decision when necessary
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CLIENT ORIENTATION
·
Consider all those to whom services are provided
to be “clients” and seeks to see things from clients’ point of view
·
Identifies clients’ needs and matches them to
appropriate solutions
·
Keeps clients informed of progress or setbacks in
projects
·
Meets timeline for delivery of product or services
to client
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EMPOWERING OTHERS
·
Delegates responsibility, clarifies expectations
and gives staff autonomy in important areas of their work
·
Holds others accountable for achieving results
related to their area of responsibility
·
Genuinely values all staff members’ input and
expertise
·
Involves others when making decisions that affect
them
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PLANNING & ORGANIZING
·
Develops clear goals that are consistent with
agreed strategies
·
Allocates appropriate amount of time and resources
for completing work
·
Foresees risks and allows for contingencies when
planning
·
Uses time efficiently
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LEADERSHIP
·
Serves as a role model that other people want to
follow
·
Establishes and maintains relationships with a
broad range of people to understand needs and gain support
·
Drives for change and improvement, does not accept
the status quo
·
Show the courage to take unpopular stands
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TEAMWORK
·
Work collaboratively with colleagues to achieve
organisational goals
·
Solicits input by genuinely valuing others’ ideas
and expertise; is willing to learn from others
·
Supports and acts in accordance with final group
decisions, even when such decisions may not entirely reflect own position
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MANAGING PERFORMANCE
·
Makes sure that roles, responsibilities and
reporting lines are clear to each staff member
·
Monitors progress against milestones and deadlines
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Regularly discusses performance and provides
feedback and coaching to staff
·
Actively supports the development and career
aspirations of staff
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COMMUNICATION· Speaks and write clear and effectively
·
Listen to others, correctly interprets messages
from others and responds appropriately
·
Tailors language, tone, style, and format to match
the audience
·
Demonstrates openness in sharing information and
keeping people informed
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TECHNOLOGICAL AWARENESS
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Keeps abreast of available technology
·
Understands applicability and limitations of
technology to the work of the Office
·
Actively seeks to apply technology to appropriate
tasks
·
Shows willingness to learn new technology
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