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Thursday 27 July 2017

CORE VALUES AND COMPETENCIES OF UN PERSONNEL



CORE VALUES AND COMPETENCIES OF UN PERSONNEL

VALUES
COMPETENCIES
MANAGERIAL

RESPECT FOR DIVERSITY

·          Works effectively with people from all backgrounds
·          Treats all people with dignity and respect
·          Shows respect for and understanding of diverse points of view and demonstrates this understanding in daily work and decision making
·          Examines own biases and behaviours to avoid stereotypical responses

CREATIVITY

·          Actively seeks to improve programmes or services
·          Takes calculated risks on new and unusual ideas; thinks “outside the box”
·          Takes an interest in new ideas and new ways of doing things
·          Is not bound by current thinking or traditional approaches

VISION

·          Identifies strategic issues, opportunities and risks
·          Clearly communicates links between the organisation’s strategy and the work unit’s goals
·          Generates and communicates broad and compelling organisational direction inspiring others to pursue that same direction
·          Conveys enthusiasm about future possibilities

PROFESSIONALISM

·          Demonstrates professional competence and mastery of subject matter
·          Is conscientious and efficient in meeting commitments, observing deadlines and achieving results
·          Shows persistence when faced with difficult problems or challenges
·          Remains calm in stressful situations

COMMITMENT TO CONTINUOUS LEARNING

·          Keeps abreast of new developments in his/her own occupation and profession
·          Actively seeks to develop oneself professionally and personally
·          Contributes to the learning of colleagues and subordinates
·          Seeks feedback to learn and improve

BUILDING TRUST

·          Provides an environment in which others can talk and act without fear or repercussion
·          Manages in a deliberate and predictable way
·          Operates with transparency, has no hidden agenda
·          Follows through on agreed upon actions

INTEGRITY

·          Demonstrates the values of the United nations, including impartiality, fairness, honesty and truthfulness, in daily activities and behaviours
·          Acts without consideration of personal gain
·          Resists undue political pressure in decision-making
·          Stands by decisions that are in the Organisation’s interest even

ACCOUNTABILITY

·          Takes ownership for all responsibilities and honours commitments
·          Delivers outputs for which one ha responsibility within prescribed time, cost and quality standards
·          Operates in compliance with organisational regulations and rules
·          Takes personal responsibility for is/her own shortcomings and those of the work unit, where applicable

JUDGEMENT/DECISION MAKING

·          Identifies the key issues in a complex situation, and comes to the heart of the problem quickly
·          Proposes a course of action or makes a recommendation based on all available information
·          Checks assumptions against facts
·          Makes tough decision when necessary

 

CLIENT ORIENTATION

·          Consider all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view
·          Identifies clients’ needs and matches them to appropriate solutions
·          Keeps clients informed of progress or setbacks in projects
·          Meets timeline for delivery of product or services to client

EMPOWERING OTHERS

·          Delegates responsibility, clarifies expectations and gives staff autonomy in important areas of their work
·          Holds others accountable for achieving results related to their area of responsibility
·          Genuinely values all staff members’ input and expertise
·          Involves others when making decisions that affect them

 

PLANNING & ORGANIZING

·          Develops clear goals that are consistent with agreed strategies
·          Allocates appropriate amount of time and resources for completing work
·          Foresees risks and allows for contingencies when planning
·          Uses time efficiently

LEADERSHIP

·          Serves as a role model that other people want to follow
·          Establishes and maintains relationships with a broad range of people to understand needs and gain support
·          Drives for change and improvement, does not accept the status quo
·          Show the courage to take unpopular stands

 

TEAMWORK

·          Work collaboratively with colleagues to achieve organisational goals
·          Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
·          Supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position

MANAGING PERFORMANCE

·          Makes sure that roles, responsibilities and reporting lines are clear to each staff member
·          Monitors progress against milestones and deadlines
·          Regularly discusses performance and provides feedback and coaching to staff
·          Actively supports the development and career aspirations of staff

 

COMMUNICATION

·          Speaks and write clear and effectively

·          Listen to others, correctly interprets messages from others and responds appropriately
·          Tailors language, tone, style, and format to match the audience
·          Demonstrates openness in sharing information and keeping people informed

 

TECHNOLOGICAL AWARENESS

·          Keeps abreast of available technology
·          Understands applicability and limitations of technology to the work of the Office
·          Actively seeks to apply technology to appropriate tasks
·          Shows willingness to learn new technology


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