National Programme Officer / Head of Erbil sub-office - Erbil, Kurdistan

The UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the center of all its efforts, the UN Women will lead and coordinate United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It will provide strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.

The UNWomen programme in Iraq has programmes to help encourage political participation of women, develop economic empowerment, promote gender responsive budgeting and end violence against women. UNWomen works with the Ministry of State for Women’s Affairs in Baghdad and the High Council of Women’s Affairs in Kurdistan to develop policy initiatives aimed at enhancing the role of women. UNWomen also chairs the UN Gender Task Force and the International Gender Group in fulfilling its role as lead coordinator on gender issues through the UN system and beyond.

UNWomen has had a sub-office based in Erbil, Iraqi-Kurdistan since September 2012.   This office runs some separate programmes specific to the Kurdistan region of Iraq and is also responsible to carrying out aspects of national programming developed in Baghdad.

The Head of Erbil office is responsible for developing specific programmes pertinent to Iraqi Kurdistan, overseeing ongoing programmes, managing relations with key government and non-government partners and developing a role for UNWomen in humanitarian response in coordination with other UN Agencies on the ground.   The officer will be responsible for managing all staff in the Erbil office and will have budgetary responsibilities for the programmes developed and managed directly from the Erbil office.

Developing programmes in line with UN Women global objectives. Management of the Country sub-office (CO) programme and supervision of the programme and administrative team at the sub-office. Developing strategic partnerships and  providing support for resource mobilizationProvision of top quality policy advice services to the Government and facilitation of knowledge building and management Coordination with other UN Agencies and evaluation of development of gender mainstreaming throughout all UN programmes and policies in Iraqi Kurdistan.

The key results have an impact on the overall success of the UN Women IRAQ programme.   In particular, the key results have an impact on the design, operation and programming of activities, creation of strategic partnerships, particularly at the policy level, as well as reaching resource mobilization targets. The expected impact of these results is empowering and mobilizing Iraqi women in Iraqi Kurdistan through minimizing or reducing the negative impact of the socio-political context on them.

As a member of the UN Women Iraq Management team, contribute to the strategic direction of UN Women Iraq programme and operations, focusing on achievement of the following results:  Thorough analysis of the political, social and economic situation in Iraqi-Kurdistan, contribute to the formulation and preparation of UN Women Iraq programme strategies and other programming documents, and ensuring their effective implementation in Iraqi Kurdistan;Identification of strategic programme areas of cooperation and possibilities for joint programming with other UN agencies and development partners in Iraqi Kurdistan;Analysis and presentation of UN Women Iraq policies and their implementation;Development of appropriate programme and project monitoring tools, and ensuring their effective application;Review of business processes mapping and establishment of internal Standard Operating Procedures in Results Management, control of the workflows in the Erbil office and ensuring their effective implementation;Contribute to the preparation of the UN Women Iraq annual management workplan and establish programme delivery and other management targets , and ensuring their timely achievement;Representing UN Women IRAQ in formal meetings as required.Coordination and management of UN Women Iraq programmes in Iraqi Kurdistanfocusing on quality control of the full cycle of programming from formulation to implementation achieving the following results: Effective management of the programme in Iraqi Kurdistan and technical backstopping to the programme team.Ensuring application of RBM tools, establishment of management targets (BSC) and monitoring for results;In close cooperation with Head of Office and programme team, design and formulation of Iraqi Kurdistan programme, translating UN Women priorities into local interventions;Coordination of programme implementation with Programme Team,  NGOs, and other development partners. Strategic oversight of planning, budgeting, implementing and monitoring of the programme, tracking use of financial resources in accordance with UN Women policies and procedures, Function of Manager Level 1 in Atlas for approval of development projects transactions, and ensuring that all exceptions are timely reported and corrected;Technical backstopping and troubleshooting for project activities;Constant monitoring of project progress, analysis of the programme environment, and ensuring timely readjustment of programme as necessary;Organizing, in cooperation with the programme team, programme/project planning, monitoring and evaluation activities;Aggregate reports are regularly prepared on activities, outputs and outcomes;Acting as reporting focal point for all UN Women Iraq programme, projects and activities as carried out in Iraqi Kurdistan;Follow up on the effective implementation of the Iraq media strategy and production of projects' media materials; Follow up and co-supervise national and international consultants' work and quality of deliverables;Identification of local expertise and contribution to building up of Consultant Roster;Information exchange and networking amongst UN Women project partners and other stakeholders;Preparation of regular progress reports to UN Women Regional Office and HQ teams as required.

Implementation of operational strategies and management of the administrative and operations team at the sub-office level focusing on achievement of the following results:

Supervision of the Operations team, and oversight of all operational transactions, ensuring full compliance of all UN Women programming, operational and financial rules, policies and procedures;Establishment of annual results-oriented workplans for the programme and organisations team;Ensuring smooth and efficient delivery of administrative services to office and project teams;Review of data integrity in Atlas, analysis of exception reports and results, and initiation of corrective actions as required, in close consultation with UN Women  Country office and regional office teams;Assess the scope of services required for effective implementation of programmes in the Erbil office;Support in the design and lead the implementation of business processes aimed at streamlining country office procedures;Act as the interface between programmes and operations to address bottlenecks and issues that may delay or hinder programme implementation;Oversee management of physical assets and direct the establishment and maintenance of office support systems (premises, equipment, transport/travel, procurement, shipment, etc,)

Development of Strategic partnerships and support to resource mobilization, focusing on achievement of the following results:

Implementation of UN Women Iraq's partnerships and resources mobilization strategies to achieve programme outcomes;Creation and coordination of partnerships with the UN Agencies, IFI’s, government institutions, bi-lateral and multi-lateral donors, private sector, civil society etc.; Determination of programmatic areas of cooperation, based on strategic goals, needs and donors’ priorities;Analysis and research of information on donors, preparation of substantive briefs on possible areas of cooperation, and identification of opportunities for cost-sharing;Management and tracking of resources mobilized, and preparation of donor reports for timely submission;Review of donor contributions, where applicable, monitoring them in Atlas, and follow up with Iraq/Regional Office/HQ as deemed necessary. Facilitation of knowledge building and knowledge sharing in Iraqi Kurdistan, focusing on achievement of the following results:Identification of sources of information related to policy-driven issues. Identification and synthesis of best practices and lessons learned directly linked to programme and policy goals;Ensuring advocacy networks at national level and linked to international networks. Relevant, high-impact advocacy campaigns are implemented with key partners;Establishment of learning plan for office and organizing/conducting training activities for Programme/ projects staff on UN Women`s standard programming and operations procedures;Sound contributions to knowledge networks and communities of practice.

Core Values/Guiding Principles:

Integrity:

Demonstrating consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.

Cultural Sensitivity/Valuing diversity:

Demonstrating an appreciation of the multicultural nature of the organization and the diversity of its staff. Demonstrating an international outlook, appreciating differences in values and learning from cultural diversity. 

Corporate Competencies:

Ethics and Values:
Promoting Ethics and Integrity / Creating Organizational Precedents.Organizational Awareness:
Building support and political acumen. Developing and Empowering People / coaching and mentoring:
Building staff competence, creating an environment of creativity and innovation.Working in Teams:
 Building and promoting effective teams.Communicating Information and Ideas:
Creating and promoting enabling environment for open communication.Self-management and Emotional intelligence:
Creating an emotionally intelligent organization.Conflict Management / Negotiating and Resolving Disagreements:
Leveraging conflict in the interests of the organization & setting standards.Knowledge Sharing / Continuous Learning:
Sharing knowledge across the organization and building a culture of knowledge sharing and learning.Appropriate and Transparent Decision Making:
Fair and transparent decision-making; calculated risk-taking.

Client Orientation

Anticipates constraints in the delivery of services and identifies solutions or alternatives;Proactively identifies, develops and discusses solutions for internal and external clients, and persuades management to undertake new projects or services;Consults with internal and external clients and ensures their needs are represented in decision-making processes;Advises and develops strategic and operational solutions with internal and external clients that add value to UN Women programmes and operations.Promoting Accountability and Results Based Management Provides inputs to the development of organizational standards for accountability and results-based managementDevelops and applies tools and techniques in assessing the application of programme and/or administer the policies and procedures;Undertakes ad hoc analysis of issues emanating from policy application reviews;Displays initiative, sets challenging outputs for him/herself and willingly accepts new work assignments;Takes responsibility for achieving agreed outputs within set deadlines and strives until successful outputs are achieved;Looks at experience critically, drawing lessons, and building them into the design of new approaches;Documents successes and uses them to project a positive image.

Development and Operational Effectiveness

Ability to lead strategic planning, change processes, results-based management and reporting;Ability to lead formulation, oversight of implementation, monitoring and evaluation of development projects;Ability to apply development theory to the specific country context to identify creative, practical approaches to overcome challenging situations. Promoting Organizational Learning and Knowledge SharingMakes the case for innovative ideas documenting successes and building them into the design of new approachesIdentifies new approaches and strategies that promote the use of tools and mechanisms;Develops and/or participates in the development of tools and mechanisms, including identifying new approaches to promote individual and organizational learning and knowledge sharing using formal and informal methodologiesPromotes knowledge management in UNWOMEN and a learning environment in the office through leadership and personal example;In-depth practical knowledge of inter-disciplinary development issues;Actively works towards continuing personal learning and development in one or more Practice Areas, acts on learning plan and applies newly acquired skills;Seeks and applies knowledge, information, and best practices from within and outside of UNWOMEN.

Job Knowledge / Technical Expertise

Understands more advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines;Serves as internal consultant in the area of expertise and shares knowledge with staff;Continues to seeks new and improved methods and systems for accomplishing the work of the unit;Keeps abreast of new developments in area of professional discipline and job knowledge and seeks to develop him/herself professionally;Demonstrates comprehensive knowledge of information technology and applies it in work assignments;Demonstrates comprehensive understanding and knowledge of the current guidelines and project management tools and utilizes these regularly in work assignments.

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Head of Sub-office

Under the overall guidance of the Resident Representative (RR), direct supervision of the Country Director (CD) and in close coordination with the Deputy Country Directors (DCD P and O), and the Head of the Oversight Support Division (OSD), the Head of Sub-Office sets the strategic direction at the local level and oversees all Sub-Office (SO) activities. The Head of Sub-Office is part of the Senior management team of the CO.

The Head of Sub-Office has formal delegated authority from the RR (documented in writing) to represent the UNDP programme at the local level and perform related indispensable management functions.

The Head of Sub-Office leads and supervises the UNDP Darfur staff, personnel and project staff in Darfur ensuring cross-unit cooperation and coordination. He/she ensures a client-oriented approach and consistency with UNDP rules and regulations in conformity with the UNDP Internal Control Framework and good management practice. He/she advises the senior management on Darfur programmes, UNDP presence, cost effectiveness and responses to emerging complex challenges in the five states of Darfur.

The incumbent will work closely with the UN bodies in Darfur notably the Area UNCT and Humanitarian Country Team, UNAMID and with a multitude of internal and external counterparts, including Government, national institutions, civil society, NGOs, INGOs and the private sector to successfully deliver UNDP programme at the local level.

Duties and Responsibilities

Summary of Key Functions:

Strategic programme planning, coordination and implementation;
Management of the Sub-Office;
Representation and Coordination;
Management of communication flow;
Partnership building and donor liaison.

Participates in strategic programme planning, and ensures programme coordination and implementation in Darfur, focusing on achievement of the following results:

Analyses the socio-economic and political situation and trends in the area and identifies opportunities and entry points for UNDP;
Provides guidance and participates in programme development and ensures programme implementation including budgeting, implementation and monitoring;
Ensures overall efficient coordination of programmes/projects and timely delivery of results taking into consideration agreed upon work plans with the UNDP country office and consistency with UNDAF/CPD/HWP priorities;
Ensures identification and promotion of joint programming and planning opportunities
Identifies and develops new programme and project opportunities, in close collaboration with the DCD-P.
Supports capacity building of national counterparts;
Oversees project implementation through close monitoring of results, in close collaboration with OSD. Through advice of OSD, ensures effective application of RBM tools, management of scorecard targets and other benchmarks;
Coordinates and follows through on decentralized local evaluations;
Ensures full compliance with audit requirements and timely follow-up to audit recommendations, in collaboration with OSD;
Promotes identification and synthesis of best practices and lessons learned for organizational sharing and learning.

Responsible for effective Office management focusing on achievement of the following results:

Ensures smooth running of the Sub-Office, builds an effective SO team, promotes team work and an environment that is conducive to delivering results;
Ensures full responsibility for the appropriate use and management of resources attributed to the Sub-Office by tracking use of financial resources, ensuring the integrity of financial systems and consistent application of the Internal Control Framework and/or rules and regulations. Continually finds ways to systematically identify and integrate efficiency gains and cost reductions in all operations of the Sub-Office;
Approves contracts and ATLAS transactions under written delegated authority from the Resident Representative and/or Country Director. Has ATLAS manager rights as delegated. Responsible for the management of the Sub-Office staff, monitors their performance, completing performance assessments where necessary;
Ensures timely and regular reporting;
In collaboration with the DCD-O and the Operations Manager, ensures that the security needs of office and projects are met. Under the supervision of the Country Director and in collaboration with the Security Advisor ensures enforcement of security procedures and MOSS/MORSS requirements in the Sub-Office;
Mitigates possible risks and impacts associated with the Sub-Office operations (e. g. logistical, security etc) by proactively designing reduction measures in collaboration with the Security Advisor;
Builds capacity of the office staff by identifying capacity needs and establishing training/learning programmes.

Responsible for Representation and Coordination in the area focusing on achievement of the following results:

Represents UNDP with the Area UNCT, the Area HCT and the local Security Management Team;
Maintains regular exchanges with UNAMID and development partners at the local level;
Provides strong coordination support to UN Agencies, national authorities and other organizations through the establishment of a wider consultation process;
Ensures proper coordination and inputs to interagency initiatives;
Maintains collaboration and coordination with the other Heads of Offices to ensure programmatic integration and sharing of best practices.

Promotes communication flow in the office focusing on achievement of the following results:

Maximizes communication between the various portfolios and ensures that stakeholders (development partners, bilateral and multilateral donors, private sector, civil society, UN agencies and Government agencies) have one consistent UNDP counterpart;
Ensures internal communication and coordination at SO level and effective and proactive communication between relevant CO units (programme operations and OSD units) and the SO;
Monitors the perception of UNDP at the local level and suggest media activities that positions UNDP more strategically and effectively as a neutral broker for local development. Enhances local visibility for UNDP in development effectiveness;
Ensures that local development results are effectively communicated in collaboration with Communication Office in the country office.

Fosters effective advocacy, partnership building and donors liaison focusing on achievement of the following results:

Contributes to the development of the CO and SO Advocacy, Partnership and Resource Mobilization (APRM) strategy, including planning tools to implement the strategy;
Identifies new partnerships and strengthens existing ones at the SO level through innovative approaches to partnership development;
Encourages ways of increasing Sub-Office funding base such as engaging in resource mobilization efforts in consultation with local counterparts and following-up with donors on local opportunities.

Impact of Results:

The Head of the Sub-Office is the UNDP senior representative in the geographic region. The results of his/her work impacts on the standing and reputation of UNDP in the country. When requested by the Resident Representative or Country Director, the Head of Sub-Office represents UNDP in international and national forums, liaises with external clients and a broad range of constituencies and UNDP counterparts in the Government, local and international media, civil society as well as counterparts from other international organizations.

Competencies

Competencies and Critical Success Factors:

Advocacy/Advancing A Policy-Oriented Agenda
Influencing the public policy agenda

Dialogues with national counterparts and other stakeholders to strengthen advocacy efforts, incorporating country, regional and global perspectives.

Results-Based Programme Development and Management
Achieving results through programme design and innovative resourcing strategies

Ensures the full implementation of country programme and Financial Resources to obtain results.

Building Strategic Partnerships
Building strategic alliances

Makes effective use of UNDP’s resources and comparative advantage to strengthen partnerships;
Creates networks and promotes initiatives with partner organizations.

Innovation and Marketing New ApproachesFostering innovation in others

Creates an environment that fosters innovation and innovative thinking;
Conceptualizes more effective approaches to programme development and implementation and to mobilizing and using resources.

Resource Mobilization (Field Duty Stations)
Developing resource mobilization strategies at country level

Contributes to the development of resource mobilization strategies at SO level;
Actively develops partnerships with potential donors and government counterparts in all sectors at country level.

Promoting Organizational Learning and Knowledge Sharing
Participating in the development of policies and innovative approaches and promoting their application throughout the organization

Promotes UNDP as a learning/knowledge sharing organization.

Job Knowledge/Technical Expertise
Expert knowledge of own discipline

Possesses expert knowledge of advanced concepts in primary discipline, a broad knowledge of related disciplines, as well as an in-depth knowledge of relevant organizational policies and procedures;
For managers: applies a broad knowledge of best management practices; defines objectives and work flows, positions reporting relationships in such a way as to obtain optimum effectiveness for the unit/branch;
Keeps abreast of new developments in area of professional discipline and job knowledge and seeks to develop him/herself personally;
Demonstrates comprehensive knowledge of information technology and applies it in work assignments;
Demonstrates expert knowledge of the current programme guidelines and project management tools and manages the use of these regularly in work assignments.

Client Orientation
Meeting long-term client needs

Anticipates constraints in the delivery of services and identifies solutions or alternatives;
Proactively identifies, develops and discusses solutions for internal and external clients, and persuades management to undertake new projects or services;
Advises and develops strategic and operational solutions with clients that add value to UNDP programmes and operations.

Core Competencies:

Promoting ethics and integrity, creating organizational precedents;
Building support and political acumen;
Building staff competence, creating an environment of creativity and innovation;
Building and promoting effective teams;
Creating and promoting enabling environment for open communication;
Creating an emotionally intelligent organization;
Leveraging conflict in the interests of UNDP & setting standards;
Sharing knowledge across the organization and building a culture of knowledge sharing and learning;
Fair and transparent decision making; calculated risk-taking.

Required Skills and Experience

Education:

Master’s degree in development studies, crisis and post-crisis studies, International Development, relevant Social Sciences, Public Administration, Business Administration, or other relevant development areas.

Experience:

10 years of relevant experience in development in a governmental, multilateral organization in a multi-cultural setting;
3 to 5 years of senior-level management responsibilities of similar size and complexities.

Language:

Strong English Language, written and spoken skills;
Arabic as a second language is extremely desirable.

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