JOB DESCRIPTION
JOB TITLE
Manager, Supervision (Special Projects)
DIVISION
Technical
GRADE
IRA 3
IMMEDIATE SUPERVISOR
Chief Manager, Technical
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for establishing relationships with external stakeholders, ensuring that linkages and synergies with other IRA programmes and task forces/committees are exploited and focused to achieving IRA’s goals and objectives.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Policy development Establish operational priorities, set, implement and monitor performance targets for the review of the Insurance Act. Provide technical oversight in development of Policy Framework Paper and regulations on micro insurance. Support the coordination, management and provision of technical oversight to various committees and task forces by consolidating a working culture that consistently achieves and/or surpasses established targets and standards. Provide technical advice and support on strategy and policy for development of the insurance act. Manage reporting activities including consolidation of reports, and ensuring adherence to deadlines and regulatory requirements for companies under statutory management; Participate and provide quality oversight and technical input in consultancies and activities as specified in the terms of reference for each of the respective consultancies / special assignments that may arise from time to time.
Staff supervision and administration
Coordinate and supervise performance of the tasks carried out by supervision officers in the Section
Key Responsibilities
Main task
Participate in preparation, implementation and control the departmental budget and work plans
Ensure department Standard Operating Procedures and Service Charter are adhered to and implemented
Liaise with IRA departments and external stakeholders so as to ensure a coordinated approach to discharging the mandate of the Authority
Supervise and develop section staff
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s degree in insurance / finance / accounting / actuarial:
Professional insurance qualification e.g. ACII / AIIK/CPA(K)/ ACCA/ CFA/ CSIA
Member of the ACII/ AIIK or similar bodies; and
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Eight (8) years’ experience in the insurance industry, three (3) of which should have been at a supervisory level;
Experience in preparation of analytical and numerical reports;
Experience analysing financial and insurance reports; and
3.3 Skills
Strong communication, reporting and speech writing skills;
Good mentorship and coaching skills;
Strong organization and inter personal skills; and
Good analytical, investigative, auditing and inspection skills
Good team management and leadership skills
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking and team player; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Head, General Insurance Supervision
DIVISION
Technical
GRADE
IRA 4
IMMEDIATE SUPERVISOR
Manager, Supervision
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Coordinate the supervision of regulated entities to ensure prudent regulation/supervision of all registered General insurance companies.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Policy development and implementation
Ensure the risk profiling of all general insurance companies.
Ensure that the risk profile for the general insurance companies is updated periodically.
Ensure that the returns from the general insurance companies are received, analyzed and periodic reports made to the Manager Supervision
Ensure that the risk status for all general insurance companies is up dated quarterly and reported to the head of market supervision
Coordinate and ensure that all approvals are granted in accordance with the insurance Act.
Ensure that unaudited and audited accounts and actuarial reports of all general insurance companies are received, analyzed deviations noted information used for decision making.
Review applications for registration and licensing of all general insurance companies in accordance with the requirements of the Act.
Supervise the on-site and off-site inspection of all general insurance companies.
Ensure compliance of all general insurance companies with the
Key Responsibilities
Main task
provisions of the Insurance Act and other supervisory guidelines.
Ensure the divisional SOPs and service charters are adhered to and implemented.
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelors’ degree in insurance / finance / accounting / actuarial:
Professional insurance qualification e.g. ACII / AIIK/CPA(K)/ ACCA/ CFA/ CSIA
Member of the ACII/ AIIK or similar bodies; and
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Eight (8) years’ experience gained in the insurance industry, two (2) of which should have been at a supervisory level;
Experience in preparation of analytical and numerical reports;
Experience analysing financial and insurance reports; and
3.3 Skills
Strong communication, reporting and speech writing skills;
Good mentorship and coaching skills;
Strong organization and inter personal skills; and
Good analytical, investigative, auditing and inspection skills
Good team management and leadership skills
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking and team player; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Senior Supervision Officer
DIVISION
Technical
GRADE
IRA 5
IMMEDIATE SUPERVISOR
Head of Section
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Carrying out on site and off site supervision of regulated entities.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Policy development
Carry out risk profiling of regulated entities.
Continuously monitor, evaluate and report on the risk status of each of the regulated entities
Carry out offsite and on site surveillance of the regulated entities
Analyse any requests for approval under the Insurance Act
Analyse and recommend approval of reinsurance programme
Industry Analysis
Analyse applications and recommend for registration and licensing of regulated entities in accordance with the requirements of the Insurance Act
Analysis of annual accounts for regulated entities
Process lien applications as provided under the Insurance Act
Policy development and Implementation
Participate in the formulation and development of policies and procedures
Participate in the coordination of training for members of the industry.
Coordinate development and growth of insurance agency force at
Key Responsibilities
Main task
the counties
Assist in the preparation of policy papers, briefs and board papers.
Monitor the implementation of performance contract issues and the strategic plan in the Technical division.
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelors’ degree in economics, insurance, accounting, actuarial or equivalent;
Professional qualification i.e. AIIK, ACII, CPA, ACCA, or equivalent qualification;
Member of a professional body
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Seven (7) years’ experience in the insurance industry, audit or accounting;
Experience in analysis of financial and statistical reports; and
Experience in analysis of financial and statistical reports.
3.3 Skills
Good communication and reporting skills;
Good supervision skills;
Strong organization and inter personal skills; and
Good analytical, investigative, auditing and inspection skills
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking and team player; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Consumer Protection Officer
DIVISION
Legal Affairs
GRADE
IRA 6
IMMEDIATE SUPERVISOR
Head, Consumer Protection
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for receiving and implementing effective complaint handling policies and procedures
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Consumer Protection
Register complaints, acknowledge receipt and initiate the process of dispute resolution
Classify and categorise registered complaints
Maintain a data-base and continuously track and monitor the status of all complaints against documented performance standards
Prepare periodic reports showing detailed statistics and trends on complaints received
Resolve complaints from the public
Review outstanding complaints and initiating follow up to ensure resolution
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelors’ degree in a business, insurance or related field;
ACII/AIIK Insurance qualifications; and
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Six (6) years’ relevant experience;
Specialist knowledge and experience in consumer protection; and
Knowledge of insurance
3.3 Skills
Analytical skills;
Communication and reporting skills; and
Organization and inter personal skills
3.4 Competences
Professionalism;
Ethical and integrity;
Team player; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Financial Analyst
DIVISION
Technical
GRADE
IRA 8
IMMEDIATE SUPERVISOR
Assistant Manager, Financial Analysis
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for analyzing data and identifying underlying trends from the Insurance Industry and preparing reports required for industry supervision.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Analysing and Interpreting Financial Reports
Analyze and interpret financial statements, notes to the financial statements and returns received from the insurance industry;
Systematically analyze financial statements and returns with a view to calculate various ratios, trends, forecasts and assessing them against the industry benchmarks periodically;
Evaluate financial statements and returns to ensure disclosures;
Receive, analyze and report on the industry monthly summary of claims returns to determine claims movement in the industry;
Analysis and interpretation of monthly premium levy returns submitted by the insurance industry players and preparation of periodic reports;
Analysis of monthly summary of claims to determine claims movement in the insurance industry;
Prepare periodic reports on performance, trends analysis and forecasting of insurance companies and insurance intermediaries;
Key Responsibilities
Main task
Identify, monitor, and analyse market, financial developments and other market environmental factors so as to identify underlying trends for supervision purposes.
Reporting
Participate in the preparation of the insurance industry annual report;
Developing and updating various performance indicators and industry benchmarks & averages.
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s degree in finance, actuarial, statistics, accounting or economics;
Professional qualification, e.g. CFA, CPA (K), CSIA or Actuarial science; and
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
One (1) year experience in Financial Analysis;
Experience in preparation of analytical and numerical reports; and
Experience analysing financial and statistical reports.
3.3 Skills
Strong communication and reporting skills;
Strong organization and inter personal skills; and
Good analytical and presentation skills
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Senior Legal Officer
DIVISION
Legal Affairs
GRADE
IRA 5
IMMEDIATE SUPERVISOR
Corporation Secretary/Chief Manager, Legal Affairs
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible to the Corporation Secretary/Chief Manager, Legal Affairs for effective review and interpretation of the Insurance Act and other Statutes. Drafting of leases, contracts, agreements and other legal documents. Ensuring effective litigation management and alternative dispute resolution. Giving necessary support to the insurance appeals tribunal. Monitoring implementation of the compliance strategy. Providing administrative services for board secretarial duties.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Legal Affairs
To assist the Corporation Secretary with the formulation, development and implementation of corporate legal policies and procedures.
To assist the Corporation Secretary in providing administrative services to the Board.
To assist the Corporation Secretary with the provision of legal advice and interpretation to the Authority on matters that relate to the Insurance Act and other related laws.
To attend to litigation matters and brief the Corporation Secretary as appropriate on court case proceedings and possible courses of action to take.
To liaise with the Attorney General’s Chambers and as appropriate on representation of court cases.
To draft proposed amendments to the Insurance Act, presentation of any document or instrument that requires approval by the Attorney
Key Responsibilities
Main task
General or any Government Office/Department.
To provide legal advice to other Sections/Divisions on various matters of law.
To liaise with the Consumer Protection Section in complaint resolution activities as may be necessary.
To assist the Corporation Secretary with the formulation, implementation and monitoring of the divisional budget, work plans and procurement plans.
To offer legal support to the supervision team in the course of inspections, approvals and enforcement pursuant to the Insurance Act, Regulations and Guidelines.
To prepare in consultation with Corporation Secretary, legal drafts and negotiate contracts, leases, formal agreements and other legal instruments between the Authority and other parties and participate in settlement and arbitration of disputes.
To ensure compliance by the Authority with the Insurance Act and other relevant laws.
To carry out any other duties that may be assigned from time to time.
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s degree in Law from a recognized university
Certified Public Secretary and a Member of the ICPSK in good standing.
Post graduate Diploma in Legal Education from Kenya School of Law.
Must be an Advocate of the High Court of Kenya and a Member of the Law Society of Kenya in good standing.
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Minimum Seven (7) years’ experience in providing legal services as well as demonstrated experience in drafting, litigation management and law enforcement.
3.2 PERSONAL ATTRIBUTES
Excellent communication, listening, negotiation, analytical, influencing, proposal and report writing skills.
Excellent computer skills specifically on MS Office applications.
Excellent investigative, research and drafting skills.
Excellent interpersonal skills and team player.
Maturity, confidentiality, impartiality and trustworthiness.
High level of integrity.
Ability to work under pressure, prioritize and multi task.
JOB DESCRIPTION
JOB TITLE
Internal Audit & Risk Management Officer
DIVISION
Internal Audit & Risk Management
GRADE
IRA 6
IMMEDIATE SUPERVISOR
Head, Internal Audit & Risk Management
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible to the Head of Internal Audit and Risk Management for undertaking independent, value-adding and objective assessments aiming to improve operational efficiency, risk management, internal controls system and governance processes.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Internal audit and risk management
Conduct audits of assigned Authority functions in line with the audit work plan
Review the application and effectiveness of risk management procedures to ensure that the Authority’s interests are safeguarded against all risks.
Prepare assignment reports in accordance with professional standards for review by the Head, Internal Audit & Risk Management.
Evaluate progress and effectiveness of action taken to implement audit recommendations received from internal and external audits.
Review the progress made in achieving performance contract objectives
Coordinate risk management activities and prepare progress reports on a quarterly basis.
Any other duties that may be allocated by the supervisor
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s degree in Finance or Accounting or degree in a Business related field;
Professional qualification like CIA/ CPA/ CISA/Risk Management related certifications or equivalent; and
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Six (6) years internal or external audit experience gained from reputable organizations; and
Experience in carrying out performance and value for money audits
Experience in carrying out risk assessments
3.3 Skills
Strong analytical and numerical skills;
Good communication and reporting skills; and
Strong organization and inter personal skill
3.4 Competences
Professionalism;
Ethical and integrity;
Team player; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Senior Research Officer
DIVISION
Policy, Research and Development
GRADE
IRA 5
IMMEDIATE SUPERVISOR
Chief Manager, Policy Research and Development
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for planning, designing and conducting research studies and surveys aimed at developing strategies for developing and growing the insurance industry and overall monitoring and evaluation strategy, system and support.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Research Design and Implementation
Identify research areas, develop research proposals and execute research studies on the insurance industry
Design data collection methodologies and research related intervention in IRA’s priority programme areas
Participate in research surveys.
Examine and analyze policy statements on insurance industry trends and developments from a local, regional and international perspective
Publish research outputs and disseminate such results to the insurance industry and other stakeholders in seminars, workshops and conferences
Provide support in report writing and dissemination of research papers and policy briefs
Monitoring and Evaluation
Integrate research into monitoring and evaluation of IRA’s projects and programmes.
Offer monitoring and evaluation support to other departments
Key Responsibilities
Main task
Staff Supervision and Administration
Coordinate performance of the tasks carried out by Research Officers
Participate in preparation, implementation and M&E of department’s work plans
Ensure departmental Standard Operating Procedures and Service Charter are adhered to and implemented
Supervise and develop section staff
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Master’s degree in social studies with specialization in economics, statistics or development studies;
Bachelor’s degree in social sciences or related field;
Specialist knowledge in using at least one statistical package; and
Proficiency in ICT
3.2 Experience
Seven (7) years research experience gained from reputable organizations;
Diverse experience in identifying research areas, development of research tools, report writing and dissemination of research outputs; and
Experience in project management, monitoring and evaluation.
3.3 Skills
Proficiency in use of statistical packages i.e STATA, SPSS, SAS etc
Strong communication and reporting skills;
Project management skills;
Research and analytical skills;
Writing and publication skills; and
Strong organization and inter personal skills
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Librarian / Resource Centre Officer
DIVISION
Policy Research and Development
GRADE
IRA 6
IMMEDIATE SUPERVISOR
Chief Manager, Policy Research and Development
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for developing, planning and implementing effective knowledge management programs and activities and managing the Authority’s resource center/library.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Library Management and Administration
Manage the Authority’s Resource Centre and coordination of library activities
Facilitate ordering and purchasing of library books, information materials and stationery
Perform original cataloguing and classification of print, audio-visual and electronic resources and determine the type of cataloguing required
Develop and maintain special indexing systems and files for special collections
Ensure an accurate inventory of resources and efficient retrieval of library resources by users
Maintain library records using file index and inventory movement register
Prepare worn out library materials for binding and ensure compliance on disposal and destruction procedures as provided by the Government Policy and procedures
Key Responsibilities
Main task
Creating avenues for exchange of information, converting data into valuable information and ensuring its accessibility and usage.
Develop mechanisms for leveraging on existing knowledge within the Authority
Dissemination of knowledge and responding to queries on Knowledge Management tools and resources.
Develop and manage convenient, accessible library and information services
Prepare reports related to library and information services, technology and media services, resources and activities.
Ensure the Library is cleaned and fumigated regularly to rid of dust and pests that can destroy learning materials and records
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s Degree in Information Sciences or a Bachelor of Library & Information Sciences or a degree in a relevant field;
Knowledge of ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Six (6) years records management experience gained from reputable organizations;
Good experience in archiving and database management.
3.3 Skills
Good communication and reporting skills;
Good organization and inter personal skills;
Good team work skills; and
Good supervisory skills
3.4 Competences
Professionalism;
Ethical and integrity; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
ICT Officer - Database Administrator
DIVISION
ICT
GRADE
IRA 6
IMMEDIATE SUPERVISOR
Head, ICT
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for the administration, performance tuning, capacity planning, management and support of the Authority’s database systems. The DBA will also be responsible for ensuring that integrity and consistency of the databases is maintained at all times.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Database Administration
Database administration and support including backup/recovery and maintenance;
Supporting the development and deployment, system testing, user acceptance, training and production database environment;
Ensure availability of all databases at all times and Ensure security standards for databases and data integrity are adhered to at all times;
Receive and conclusively resolve all database related incidents in a timely manner;
Identify and implement Best Practices in database administration;
Design and develop Business Continuity Plans and High Availability solutions for critical systems in order to achieve zero downtime during maintenance and failures;
Assist the ICT team in hardware and support requirements for database administration;
Develop retention policies and architecture for all databases;
Ensure optimal performance of all systems is maintained by way
Key Responsibilities
Main task
of conforming to the Service Level Agreements in place;
Allocating system storage and planning future storage requirements for the database system and recommend upgrades to the database server(s) and DBMS;
Monitor performance and manage parameters to provide fast query responses to front-end users;
Undertake back-end organization of data and front-end accessibility for end-users;
Plan for backup and recovery of database information.
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s degree in Computer Science/Information Technology or related field; and
Professional qualifications in database administration such as MCDBA
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Six (6) years’ experience in a similar position;
Specialist knowledge and diverse experience in database administration; and
Experience in ICT hardware and software maintenance.
3.3 Skills
Problem solving and analytical skills;
Strong communication and presentation skills; and
Strong organization and inter personal skills.
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking; and
Ability to work under pressure, prioritize and multi task
JOB TITLE
Manager, Supervision (Special Projects)
DIVISION
Technical
GRADE
IRA 3
IMMEDIATE SUPERVISOR
Chief Manager, Technical
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for establishing relationships with external stakeholders, ensuring that linkages and synergies with other IRA programmes and task forces/committees are exploited and focused to achieving IRA’s goals and objectives.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Policy development Establish operational priorities, set, implement and monitor performance targets for the review of the Insurance Act. Provide technical oversight in development of Policy Framework Paper and regulations on micro insurance. Support the coordination, management and provision of technical oversight to various committees and task forces by consolidating a working culture that consistently achieves and/or surpasses established targets and standards. Provide technical advice and support on strategy and policy for development of the insurance act. Manage reporting activities including consolidation of reports, and ensuring adherence to deadlines and regulatory requirements for companies under statutory management; Participate and provide quality oversight and technical input in consultancies and activities as specified in the terms of reference for each of the respective consultancies / special assignments that may arise from time to time.
Staff supervision and administration
Coordinate and supervise performance of the tasks carried out by supervision officers in the Section
Key Responsibilities
Main task
Participate in preparation, implementation and control the departmental budget and work plans
Ensure department Standard Operating Procedures and Service Charter are adhered to and implemented
Liaise with IRA departments and external stakeholders so as to ensure a coordinated approach to discharging the mandate of the Authority
Supervise and develop section staff
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s degree in insurance / finance / accounting / actuarial:
Professional insurance qualification e.g. ACII / AIIK/CPA(K)/ ACCA/ CFA/ CSIA
Member of the ACII/ AIIK or similar bodies; and
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Eight (8) years’ experience in the insurance industry, three (3) of which should have been at a supervisory level;
Experience in preparation of analytical and numerical reports;
Experience analysing financial and insurance reports; and
3.3 Skills
Strong communication, reporting and speech writing skills;
Good mentorship and coaching skills;
Strong organization and inter personal skills; and
Good analytical, investigative, auditing and inspection skills
Good team management and leadership skills
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking and team player; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Head, General Insurance Supervision
DIVISION
Technical
GRADE
IRA 4
IMMEDIATE SUPERVISOR
Manager, Supervision
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Coordinate the supervision of regulated entities to ensure prudent regulation/supervision of all registered General insurance companies.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Policy development and implementation
Ensure the risk profiling of all general insurance companies.
Ensure that the risk profile for the general insurance companies is updated periodically.
Ensure that the returns from the general insurance companies are received, analyzed and periodic reports made to the Manager Supervision
Ensure that the risk status for all general insurance companies is up dated quarterly and reported to the head of market supervision
Coordinate and ensure that all approvals are granted in accordance with the insurance Act.
Ensure that unaudited and audited accounts and actuarial reports of all general insurance companies are received, analyzed deviations noted information used for decision making.
Review applications for registration and licensing of all general insurance companies in accordance with the requirements of the Act.
Supervise the on-site and off-site inspection of all general insurance companies.
Ensure compliance of all general insurance companies with the
Key Responsibilities
Main task
provisions of the Insurance Act and other supervisory guidelines.
Ensure the divisional SOPs and service charters are adhered to and implemented.
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelors’ degree in insurance / finance / accounting / actuarial:
Professional insurance qualification e.g. ACII / AIIK/CPA(K)/ ACCA/ CFA/ CSIA
Member of the ACII/ AIIK or similar bodies; and
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Eight (8) years’ experience gained in the insurance industry, two (2) of which should have been at a supervisory level;
Experience in preparation of analytical and numerical reports;
Experience analysing financial and insurance reports; and
3.3 Skills
Strong communication, reporting and speech writing skills;
Good mentorship and coaching skills;
Strong organization and inter personal skills; and
Good analytical, investigative, auditing and inspection skills
Good team management and leadership skills
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking and team player; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Senior Supervision Officer
DIVISION
Technical
GRADE
IRA 5
IMMEDIATE SUPERVISOR
Head of Section
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Carrying out on site and off site supervision of regulated entities.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Policy development
Carry out risk profiling of regulated entities.
Continuously monitor, evaluate and report on the risk status of each of the regulated entities
Carry out offsite and on site surveillance of the regulated entities
Analyse any requests for approval under the Insurance Act
Analyse and recommend approval of reinsurance programme
Industry Analysis
Analyse applications and recommend for registration and licensing of regulated entities in accordance with the requirements of the Insurance Act
Analysis of annual accounts for regulated entities
Process lien applications as provided under the Insurance Act
Policy development and Implementation
Participate in the formulation and development of policies and procedures
Participate in the coordination of training for members of the industry.
Coordinate development and growth of insurance agency force at
Key Responsibilities
Main task
the counties
Assist in the preparation of policy papers, briefs and board papers.
Monitor the implementation of performance contract issues and the strategic plan in the Technical division.
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelors’ degree in economics, insurance, accounting, actuarial or equivalent;
Professional qualification i.e. AIIK, ACII, CPA, ACCA, or equivalent qualification;
Member of a professional body
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Seven (7) years’ experience in the insurance industry, audit or accounting;
Experience in analysis of financial and statistical reports; and
Experience in analysis of financial and statistical reports.
3.3 Skills
Good communication and reporting skills;
Good supervision skills;
Strong organization and inter personal skills; and
Good analytical, investigative, auditing and inspection skills
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking and team player; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Consumer Protection Officer
DIVISION
Legal Affairs
GRADE
IRA 6
IMMEDIATE SUPERVISOR
Head, Consumer Protection
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for receiving and implementing effective complaint handling policies and procedures
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Consumer Protection
Register complaints, acknowledge receipt and initiate the process of dispute resolution
Classify and categorise registered complaints
Maintain a data-base and continuously track and monitor the status of all complaints against documented performance standards
Prepare periodic reports showing detailed statistics and trends on complaints received
Resolve complaints from the public
Review outstanding complaints and initiating follow up to ensure resolution
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelors’ degree in a business, insurance or related field;
ACII/AIIK Insurance qualifications; and
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Six (6) years’ relevant experience;
Specialist knowledge and experience in consumer protection; and
Knowledge of insurance
3.3 Skills
Analytical skills;
Communication and reporting skills; and
Organization and inter personal skills
3.4 Competences
Professionalism;
Ethical and integrity;
Team player; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Financial Analyst
DIVISION
Technical
GRADE
IRA 8
IMMEDIATE SUPERVISOR
Assistant Manager, Financial Analysis
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for analyzing data and identifying underlying trends from the Insurance Industry and preparing reports required for industry supervision.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Analysing and Interpreting Financial Reports
Analyze and interpret financial statements, notes to the financial statements and returns received from the insurance industry;
Systematically analyze financial statements and returns with a view to calculate various ratios, trends, forecasts and assessing them against the industry benchmarks periodically;
Evaluate financial statements and returns to ensure disclosures;
Receive, analyze and report on the industry monthly summary of claims returns to determine claims movement in the industry;
Analysis and interpretation of monthly premium levy returns submitted by the insurance industry players and preparation of periodic reports;
Analysis of monthly summary of claims to determine claims movement in the insurance industry;
Prepare periodic reports on performance, trends analysis and forecasting of insurance companies and insurance intermediaries;
Key Responsibilities
Main task
Identify, monitor, and analyse market, financial developments and other market environmental factors so as to identify underlying trends for supervision purposes.
Reporting
Participate in the preparation of the insurance industry annual report;
Developing and updating various performance indicators and industry benchmarks & averages.
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s degree in finance, actuarial, statistics, accounting or economics;
Professional qualification, e.g. CFA, CPA (K), CSIA or Actuarial science; and
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
One (1) year experience in Financial Analysis;
Experience in preparation of analytical and numerical reports; and
Experience analysing financial and statistical reports.
3.3 Skills
Strong communication and reporting skills;
Strong organization and inter personal skills; and
Good analytical and presentation skills
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Senior Legal Officer
DIVISION
Legal Affairs
GRADE
IRA 5
IMMEDIATE SUPERVISOR
Corporation Secretary/Chief Manager, Legal Affairs
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible to the Corporation Secretary/Chief Manager, Legal Affairs for effective review and interpretation of the Insurance Act and other Statutes. Drafting of leases, contracts, agreements and other legal documents. Ensuring effective litigation management and alternative dispute resolution. Giving necessary support to the insurance appeals tribunal. Monitoring implementation of the compliance strategy. Providing administrative services for board secretarial duties.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Legal Affairs
To assist the Corporation Secretary with the formulation, development and implementation of corporate legal policies and procedures.
To assist the Corporation Secretary in providing administrative services to the Board.
To assist the Corporation Secretary with the provision of legal advice and interpretation to the Authority on matters that relate to the Insurance Act and other related laws.
To attend to litigation matters and brief the Corporation Secretary as appropriate on court case proceedings and possible courses of action to take.
To liaise with the Attorney General’s Chambers and as appropriate on representation of court cases.
To draft proposed amendments to the Insurance Act, presentation of any document or instrument that requires approval by the Attorney
Key Responsibilities
Main task
General or any Government Office/Department.
To provide legal advice to other Sections/Divisions on various matters of law.
To liaise with the Consumer Protection Section in complaint resolution activities as may be necessary.
To assist the Corporation Secretary with the formulation, implementation and monitoring of the divisional budget, work plans and procurement plans.
To offer legal support to the supervision team in the course of inspections, approvals and enforcement pursuant to the Insurance Act, Regulations and Guidelines.
To prepare in consultation with Corporation Secretary, legal drafts and negotiate contracts, leases, formal agreements and other legal instruments between the Authority and other parties and participate in settlement and arbitration of disputes.
To ensure compliance by the Authority with the Insurance Act and other relevant laws.
To carry out any other duties that may be assigned from time to time.
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s degree in Law from a recognized university
Certified Public Secretary and a Member of the ICPSK in good standing.
Post graduate Diploma in Legal Education from Kenya School of Law.
Must be an Advocate of the High Court of Kenya and a Member of the Law Society of Kenya in good standing.
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Minimum Seven (7) years’ experience in providing legal services as well as demonstrated experience in drafting, litigation management and law enforcement.
3.2 PERSONAL ATTRIBUTES
Excellent communication, listening, negotiation, analytical, influencing, proposal and report writing skills.
Excellent computer skills specifically on MS Office applications.
Excellent investigative, research and drafting skills.
Excellent interpersonal skills and team player.
Maturity, confidentiality, impartiality and trustworthiness.
High level of integrity.
Ability to work under pressure, prioritize and multi task.
JOB DESCRIPTION
JOB TITLE
Internal Audit & Risk Management Officer
DIVISION
Internal Audit & Risk Management
GRADE
IRA 6
IMMEDIATE SUPERVISOR
Head, Internal Audit & Risk Management
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible to the Head of Internal Audit and Risk Management for undertaking independent, value-adding and objective assessments aiming to improve operational efficiency, risk management, internal controls system and governance processes.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Internal audit and risk management
Conduct audits of assigned Authority functions in line with the audit work plan
Review the application and effectiveness of risk management procedures to ensure that the Authority’s interests are safeguarded against all risks.
Prepare assignment reports in accordance with professional standards for review by the Head, Internal Audit & Risk Management.
Evaluate progress and effectiveness of action taken to implement audit recommendations received from internal and external audits.
Review the progress made in achieving performance contract objectives
Coordinate risk management activities and prepare progress reports on a quarterly basis.
Any other duties that may be allocated by the supervisor
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s degree in Finance or Accounting or degree in a Business related field;
Professional qualification like CIA/ CPA/ CISA/Risk Management related certifications or equivalent; and
Proficiency in ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Six (6) years internal or external audit experience gained from reputable organizations; and
Experience in carrying out performance and value for money audits
Experience in carrying out risk assessments
3.3 Skills
Strong analytical and numerical skills;
Good communication and reporting skills; and
Strong organization and inter personal skill
3.4 Competences
Professionalism;
Ethical and integrity;
Team player; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Senior Research Officer
DIVISION
Policy, Research and Development
GRADE
IRA 5
IMMEDIATE SUPERVISOR
Chief Manager, Policy Research and Development
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for planning, designing and conducting research studies and surveys aimed at developing strategies for developing and growing the insurance industry and overall monitoring and evaluation strategy, system and support.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Research Design and Implementation
Identify research areas, develop research proposals and execute research studies on the insurance industry
Design data collection methodologies and research related intervention in IRA’s priority programme areas
Participate in research surveys.
Examine and analyze policy statements on insurance industry trends and developments from a local, regional and international perspective
Publish research outputs and disseminate such results to the insurance industry and other stakeholders in seminars, workshops and conferences
Provide support in report writing and dissemination of research papers and policy briefs
Monitoring and Evaluation
Integrate research into monitoring and evaluation of IRA’s projects and programmes.
Offer monitoring and evaluation support to other departments
Key Responsibilities
Main task
Staff Supervision and Administration
Coordinate performance of the tasks carried out by Research Officers
Participate in preparation, implementation and M&E of department’s work plans
Ensure departmental Standard Operating Procedures and Service Charter are adhered to and implemented
Supervise and develop section staff
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Master’s degree in social studies with specialization in economics, statistics or development studies;
Bachelor’s degree in social sciences or related field;
Specialist knowledge in using at least one statistical package; and
Proficiency in ICT
3.2 Experience
Seven (7) years research experience gained from reputable organizations;
Diverse experience in identifying research areas, development of research tools, report writing and dissemination of research outputs; and
Experience in project management, monitoring and evaluation.
3.3 Skills
Proficiency in use of statistical packages i.e STATA, SPSS, SAS etc
Strong communication and reporting skills;
Project management skills;
Research and analytical skills;
Writing and publication skills; and
Strong organization and inter personal skills
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
Librarian / Resource Centre Officer
DIVISION
Policy Research and Development
GRADE
IRA 6
IMMEDIATE SUPERVISOR
Chief Manager, Policy Research and Development
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for developing, planning and implementing effective knowledge management programs and activities and managing the Authority’s resource center/library.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Library Management and Administration
Manage the Authority’s Resource Centre and coordination of library activities
Facilitate ordering and purchasing of library books, information materials and stationery
Perform original cataloguing and classification of print, audio-visual and electronic resources and determine the type of cataloguing required
Develop and maintain special indexing systems and files for special collections
Ensure an accurate inventory of resources and efficient retrieval of library resources by users
Maintain library records using file index and inventory movement register
Prepare worn out library materials for binding and ensure compliance on disposal and destruction procedures as provided by the Government Policy and procedures
Key Responsibilities
Main task
Creating avenues for exchange of information, converting data into valuable information and ensuring its accessibility and usage.
Develop mechanisms for leveraging on existing knowledge within the Authority
Dissemination of knowledge and responding to queries on Knowledge Management tools and resources.
Develop and manage convenient, accessible library and information services
Prepare reports related to library and information services, technology and media services, resources and activities.
Ensure the Library is cleaned and fumigated regularly to rid of dust and pests that can destroy learning materials and records
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s Degree in Information Sciences or a Bachelor of Library & Information Sciences or a degree in a relevant field;
Knowledge of ICT
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Six (6) years records management experience gained from reputable organizations;
Good experience in archiving and database management.
3.3 Skills
Good communication and reporting skills;
Good organization and inter personal skills;
Good team work skills; and
Good supervisory skills
3.4 Competences
Professionalism;
Ethical and integrity; and
Ability to work under pressure, prioritize and multi task
JOB DESCRIPTION
JOB TITLE
ICT Officer - Database Administrator
DIVISION
ICT
GRADE
IRA 6
IMMEDIATE SUPERVISOR
Head, ICT
1.0 PURPOSE OF THE JOB (JOB SUMMARY)
Responsible for the administration, performance tuning, capacity planning, management and support of the Authority’s database systems. The DBA will also be responsible for ensuring that integrity and consistency of the databases is maintained at all times.
2.0 PRINCIPAL RESPONSIBILITIES
Key Responsibilities
Main task
Database Administration
Database administration and support including backup/recovery and maintenance;
Supporting the development and deployment, system testing, user acceptance, training and production database environment;
Ensure availability of all databases at all times and Ensure security standards for databases and data integrity are adhered to at all times;
Receive and conclusively resolve all database related incidents in a timely manner;
Identify and implement Best Practices in database administration;
Design and develop Business Continuity Plans and High Availability solutions for critical systems in order to achieve zero downtime during maintenance and failures;
Assist the ICT team in hardware and support requirements for database administration;
Develop retention policies and architecture for all databases;
Ensure optimal performance of all systems is maintained by way
Key Responsibilities
Main task
of conforming to the Service Level Agreements in place;
Allocating system storage and planning future storage requirements for the database system and recommend upgrades to the database server(s) and DBMS;
Monitor performance and manage parameters to provide fast query responses to front-end users;
Undertake back-end organization of data and front-end accessibility for end-users;
Plan for backup and recovery of database information.
3.0 REQUIRED QUALIFICATIONS
3.1 Education and knowledge
Bachelor’s degree in Computer Science/Information Technology or related field; and
Professional qualifications in database administration such as MCDBA
A Masters’ degree in a relevant field will be an added advantage
3.2 Experience
Six (6) years’ experience in a similar position;
Specialist knowledge and diverse experience in database administration; and
Experience in ICT hardware and software maintenance.
3.3 Skills
Problem solving and analytical skills;
Strong communication and presentation skills; and
Strong organization and inter personal skills.
3.4 Competences
Professionalism;
Ethical and integrity;
Strategic thinking; and
Ability to work under pressure, prioritize and multi task
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