VACANT POSITIONS IN THE PUBLIC SERVICE -REPUBLIC OF KENYA

REPUBLIC OF KENYA

PUBLIC SERVICE COMMISSION

Our Vision
“To be the lead service commission in the provision, management and development of
competent human resource for the Public Service”.

Our Mission
“To transform the public service to become professional, efficient and effective for the
realization of national development goals”.

I. VACANT POSITIONS IN THE PUBLIC SERVICE

Applications are invited from qualified candidates for the positions shown below.

VACANCY
NO.
POST JOB
GROUP
122/2015 Director, Kenya Institute of Highway &
Building Technology(KIHBT)
123/2015 Principal Superintending Engineer, Mechanical Q 2
124/2015 Chief Quantity Surveyor, S 1
125/2015 Chief Engineer, Electrical S 1
126/2015 Director, Film Services  S 1
127/2015 Director, Music S 1
128/2015 Deputy Director, Tourism S 1
129/2015 Deputy Director, Office Administrative Services R 1
130/2015 Senior Assistant Director, Counselling Services  Q 1

II. VACANT POSITIONS IN HUDUMA KENYA
SECRETARIAT

VACANCY
NO.
POST JOB
GROUP
131/2015
Director, Information, Communication and
Technology 
VACANCIES
S 1
VACANCIES
HK 2 1
132/2015
Program Assistant, Customer Systems  HK 4 1
133/2015
Program Assistant, Business Systems  HK 4 1
134/2015
Program Assistant, Database Administrator HK 4 2
135/2015
Program Assistant, Enterprise Application
Integration
136/2015
Program Assistant, Information Systems
Support
HK 4 1
HK 4 1
137/2015
Program Assistant, Cloud & Virtualization  HK 4 1
138/2015
Program Assistant, Networks and Security  HK 4 1
139/2015
Program Assistant, ICT Infrastructure &
Support 
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HK 4 1
140/2015
ICT Assistant, Infrastructure and Support HK 5 2
141/2015
ICT Assistant, Business Intelligence and
Analytics 
142/2015
ICT Assistant, Information Systems
Administration
143/2015
ICT Assistant, Information Systems Service
Desk Support
144/2015
Director, Public Relations and
Communications
HK 5 1
HK 5 1
HK 5 1
HK 2 1
145/2015
Director, Program Management  HK2 1
146/2015
Program Officer, Finance,  HK 3 1
147/2015
Program Officer, Human Resource
Management 
HK 3 1
148/2015
Program  Officer, Policy and Legal  HK 3 1
149/2015
Program Officer, Quality Management

HK 3 1
150/2015
Program Officer, Operations and Maintenance  HK 3 1
151/2015
Program Officer, Business Process Analysis HK 3 1
152/2015
Program Officer, Customer Service and
Delivery Standards
HK 3 1

The details of the posts and mode of application can be accessed on the Commission’s
website.

Interested and qualified persons are requested to make their application online through
one of the Commission’s websites: www.publicservice.go.ke or www.psckjobs.go.ke 

OR

By completing ONE application form PSC 2 (Revised 2007).  The form may be
downloaded from the Commission’s websites.

Completed application forms should be sent to:

THE SECRETARY/CEO
PUBLIC SERVICE COMMISSION
P. O. BOX 30095-00100
NAIROBI

So as to reach the Commission on or before 8
th
 October, 2015.

REPUBLIC OF KENYA
3



PUBLIC SERVICE COMMISSION
                                                                                

Our Vision

“To be the lead service commission in the provision, management and development of
competent human resource for  the Public Service”.
Our Mission
“To transform the public service to become professional, efficient and effective for the
realization of national development goals”.

VACANT POSITIONS IN THE PUBLIC SERVICE

Applications are invited from qualified persons for the positions shown below. 

Interested and qualified persons are requested to make their applications either:

1. online through one of the Commission’s websites www.publicservice.go.ke and
www.psckjobs.go.ke 

OR
2.  by completing ONE application form PSC 2 (Revised 2007).  The form may be downloaded from

the Commission’s websites.
Please Note
• Candidates should NOT attach any documents to the application form. ALL the details
requested in the advertisement should be filled on the form.
• Only shortlisted and successful candidates will be contacted.
• Canvassing in any form will lead to automatic disqualification.
• THE PUBLIC SERVICE COMMISSION IS COMMITTED TO AVAILING EQUAL
EMPLOYMENT OPPORTUNITIES TO ALL KENYANS. PEOPLE WITH
DISABILITIES, THE MARGINALIZED AND THE MINORITIES ARE
ENCOURAGED TO APPLY.
Shortlisted candidates shall be required to produce originals of their National Identity Card,
academic and professional certificates and transcripts during interviews.  
Serving officers shall be required to produce the original letter of appointment to their current
substantive post during the interview.
Completed application forms should be sent or delivered to:
THE SECRETARY
PUBLIC SERVICE COMMISSION 
COMMISSION HOUSE 
P.O. BOX 30095 – 00100
 NAIROBI

so as to reach the Commission on or before 8
th
October, 2015
VACANCIES IN THE MINISTRY OF TRANSPORT AND INFRASTRUCTURE
STATE DEPARTMENT OF   INFRASTRUCTURE 

DIRECTOR, KENYA INSTITUTE OF HIGHWAYS AND BUILDING TECHNOLOGY
(KIHBT) – ONE (1) POST -  V/NO. 122/2015
               
Basic Salary Scale: Ksh.120,270 p.m. – Ksh.180,660 p.m. - (Job Group ‘S’)

For appointment to this grade, a candidate must have:
(i) served in the grade of Deputy Director/Principal Job Group ‘R’ or in a relevant
comparable position in the Public Service for a minimum period of three (3) years;
(ii) a Bachelors Degree in any of the following areas; Civil Engineering, Mechanical
Engineering (Automotive, Construction Plant and Industrial Plant). Architecture,
Building Economics/Quantity Surveying, or Electrical Engineering (Power and
Electronics);
(iii) a Masters degree in a relevant field from a university recognized in Kenya;
(iv) been registered with the Engineers Registration Board of Kenya ERB of Kenya as
an Engineer, or the Board of Registration of Architects and Quantity Surveyors
(BORAQS) of Kenya as an Architect or Quantity Surveyor, or Institution of
Surveyors for degree holders with registration requirements;
(v) membership with the Institution of Engineers of Kenya (IEK), Institute of
Surveyors of Kenya (ISK), Architectural Association of Kenya (AAK) or Institute of
Quantity Surveyors of Kenya (IQSK) for the relevant profession for degree holders
with registration requirements;
(vi) attended a Strategic Leadership Development Course in a recognized institution;
(vii) demonstrated a high degree of professional competence, administrative capability
required for effective planning direction, control and co-ordination of the training
institute development programmes; and
(viii) a thorough understanding of national goals, policies and programmes and the
ability to translate them to the training institute functions.
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Duties and Responsibilities
The Director will be the Head of the Kenya Institute of Highways and Buildings
Technology (KIHBT) and will be responsible to the Principal Secretary for the policy,
general management and administration of the Institute’s three campuses.  Specific duties
and responsibilities include:
(i) formulating, implementing and  reviewing policies and programmes relating to
 training programmes for the Institute’s three campuses;
(ii) planning, co-ordination and overseeing the implementation of training
programmes for the infrastructure sectors nationally and internationally; 
(iii) co-ordinating consultancy and research activities undertaken within the Institute’s
three campuses in liaison with other institutions, Government departments and
industry; and
(iv) mobilizing and managing financial, human and other resources for the
development of the institute.

PRINCIPAL SUPERINTENDING ENGINEER (MECHANICAL) – TWO (2) POSTS -
V/NO. 123/2015 
Basic Salary Scale: Ksh.89,748 p.m. – Ksh.120,270 p.m. -       (Job Group ‘Q’)

For appointment to this grade, a candidate must have:
(i) served in the grade of Chief Superintending Engineer (Mechanical), Job Group ‘P’
or a comparable and relevant position in the Public Service for at least three (3)
years;
(ii) a Bachelors Degree in Mechanical Engineering or its equivalent from a recognized
institution;
(iii) a Masters degree in a relevant field from a university recognized in Kenya;
(iv) been registered by the Engineers Registration Board of Kenya;
(v) current valid annual Practicing Licence from the Engineers Registration Board of
Kenya;
(vi) membership with the Institution of Engineers of Kenya (IEK);
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(vii) attended a Strategic Leadership Development Course in a recognized Institution;
and
(viii) demonstrated general administrative ability required for direction.
Duties and Responsibilities
An officer at this level will be deployed to perform duties in one of the following
functional areas; Consultancy Services; Equipment Utilization; Equipment Maintenance;
Planning and Development.
Consultancy Services
In this functional area specific duties and responsibilities will include:
(i) control, direction and supervision of all activities related to consultancy services
(ii) disposal of vehicles, plant, equipment and other mechanical stores;
(iii) standardization of procurement procedure as per the Public  Procurement  and
Disposal Act, 2005.
(iv) design and modification of vehicles bodies, plant and equipment; and
(v) formulation of vehicle, plant and equipment hiring strategies. 
Equipment Utilization
In this functional area specific duties and responsibilities will include:
(i) controlling, directing and supervising Equipment Utilization activities under the
Mechanical and Transport Fund (MTF) in the regions;
(ii) monitoring the utilization of vehicles, plant and equipment in the field under MTF;
(iii) reviewing and recommending  hire rate  of equipment from time to time;  and
(iv) implementing measures to improve availability of equipment.
Equipment Maintenance
In this functional area specific duties and responsibilities will include:
(i) controlling, directing and supervising Equipment Maintenance activities under
MTF in the regions and the Central Workshops Division;
(ii) preparing  equipment maintenance progress reports;
(iii) co-ordinating vehicles, plant and equipment inventory in the regions; and 
6


(iv) co-ordinating fabrication and manufacturing in the mechanical workshops
including inspection activities and testing of drivers.
Planning and Development
In this functional area specific duties and responsibilities will include:
(i) controlling and supervising all planning programmes related to mechanical
engineering, motor vehicles, plant, equipment and workshops facilities;
(ii) preparing programmes for availability and utilization, arrangement, allocation,
maintenance, replacement and disposal of vehicles, plant and mechanical
equipment;
(iii) costing of the plans by preparing realistic budgets as per the funding levels of
MTD; and 
(iv) development and training of staff which shall include interpretation of the
approved plans for the development of Mechanical and Transport Department
(MTD).
VACANCIES IN THE MINISTRY OF LAND, HOUSING & URBAN
DEVELOPMENT

CHIEF QUANTITY SURVEYOR  - ONE (1) POST - V/NO. 124/2015

Basic Salary Scale: Ksh.120,270 – Ksh.180,660 p.m. - (Job Group ‘S’)

For appointment to this grade, a candidate must have:
(i) served in the grade of Senior Principal Superintending Quantity Surveyor, Job 
Group ‘R’  or in a comparable and relevant position for at least three (3) years in
the public service;
(ii) a Bachelors degree in Building Economics/Quantity Surveying or its equivalent
 and relevant qualifications from a  university recognized in Kenya;
(iv)   been registered by the Board of Registration of Architects and Quantity Surveyors
of Kenya (BORAQS) as a Quantity Surveyor;
7


(v)  corporate member of the Institute of Quantity Surveyors of Kenya (IQSK);
(vi)  attended a Strategic Leadership Development Course in a recognized Institution;
(vii)   a clear understanding of the National Development Goals and Vision 2030 and the
ability to relate them to surveying function;
(viii)  demonstrated a high degree of professional competence and leadership capability
 required for effective planning, direction, control and coordination of quantity
surveying development programmes.

NOTE:  possession of a Masters degree in Building Economics/Quantity Surveying
or  any other relevant field from a university recognised in Kenya will be an
added advantage.

Duties and Responsibilities
An officer at this level will be responsible to the Principal Secretary for provision of
technical leadership and administrative services to the Quantities and Contracts
Department.  Specific duties and responsibilities include:
(i)   formulating, implementing and reviewing of policy on tendering and procurement
 procedures for government building construction and maintenance contracts;
(ii)   providing advice to all government Ministries/Departments and Agencies on
procurement of buildings and maintenance;
(iii)   ensuring the financing and contractual management of building construction and
maintenance  projects;
(iv)   performing duties of Secretary,  Registration for Architects and Quantity
 Surveyors and Secretary to the contractor’s registration committee;
(v)   registering, controlling and supervising consulting Quantity Surveyors; and
(vi)   preparing and implementing  the departments performance appraisal systems and
 contracts.


8


CHIEF ENGINEER (ELECTRICAL) -  ONE (1) POST -  V/NO. 125/2015

Basic Salary Scale: Ksh.120,270  –  Ksh.180,660 p.m.     - (Job Group ‘S’)

For appointment to this grade, a candidate must have:
(i)  served in the grade of Senior Principal Superintending Engineer (Electrical), Job
Group ‘R’  for at least three (3) years in the public service;
(ii)    a Bachelor of Science  degree in Electrical/Electronic Engineering from a university 
recognized in Kenya;
(iv)   been registered with the Engineers Registration Board of Kenya;
(v)       current valid annual practicing License from the Engineers Registration Board of 
Kenya;
(vi)   been a corporate member of the Institution of Engineers of Kenya (IEK);
(vii)   attended a project Development and Management course lasting not less than four  
 (4) weeks in a recognized Institution;
(viii)    attended Strategic Leadership Development course in  a recognized Institution;
(ix)   a clear understanding of the National Development Goals, Vision 2030  and the
ability to relate them to electrical/electronic engineering  function;
(x)    demonstrated a high degree of professional competence, leadership capability 
 required for effective planning, direction, control and coordination of building 
services development programmes.

NOTE:   Possession of  a Masters degree in Electrical/Electronic Engineering or any
      other relevant field from a university recognized in Kenya will be an added 
   advantage.

Duties and Responsibilities
An officer at this level will be responsible to the Principal Secretary for providing
leadership, management and administration function in the department.  He/she will 
responsible for formulation and implementation of Electrical/Electronic, Planning,
9


Construction and Maintenance of all the Electrical/Electronic installations in Government
Institutions and sites.  Specific duties and responsibilities include:
(i) formulating, implementing and reviewing  electrical/electronic operational
policies and strategies in conjunction with other departmental heads;
(ii) developing  standards in electrical and electronics for design;
(iii) directing, controlling, and coordinating all electrical/electronic maintenance of
Government Institutions;
(iv) providing advice to other Ministries and Government statutory boards on matters
relating to electrical and electronic installations; and
(v) managing the financial  and human assets of the department.

VACANCIES IN THE MINISTRY OF SPORTS, CULTURE AND THE ARTS

DIRECTOR, FILM SERVICES – ONE (1) POST-  V/NO. 126/2015

Basic Salary Scale: Ksh.120,270 – Ksh.180,660 p.m.                     (Job Group ‘S’)
For appointment to this grade, a candidate must have:
(i) at least fifteen  (15) years  cumulative service, three (3) of which must have been  at
the grade of Senior Assistant Director, Film Services, Job Group ‘Q’  or in a
comparable and  relevant position in the Public Service.
 (ii)  a Bachelors degree in any of the following disciplines:  Film Production, Film
Animation, Theater Arts and Film Technology, Broadcast Production (Film
Option), Communication Studies (Film Option) from a university recognized in
Kenya;
OR
 a Bachelors degree in any of the following disciplines: Information Science,
Development Communication, Journalism, Public Relations, Communication
Studies, International Relations AND a Diploma/a Post graduate diploma in Film
productions, Film and Animation, Mass Communication (Film/Animation
Option) from a university recognized in Kenya;
10


(iii)  attended a Strategic Leadership Development Course in a recognized institution;
(v) a clear understanding of the National Development Goals, Vision 2030, emerging
trends and techniques and the ability to translate them to the film  services; and
(vi)  demonstrated leadership and  professional competence  as reflected in work
performance and results.
NOTE: possession of a Masters degree in Film and Animation, Film Studies, Film and
Media Studies, Broadcast Production (film option), or  any other relevant field
from a university recognised in Kenya will be an added advantage;

Duties and Responsibilities
An officer at this level will be responsible for provision of leadership on all policy issues
that relate to the film industry in the department of Film Services.  Specific duties and
responsibilities include:
(i) formulation, implementing  and reviewing  of national policies to govern the Film
Industry;
(ii) undertaking research on emerging issues in the Film industry to inform policy
formulation;
(iii) advising on the development of film education strategy and establishing
appropriate legal framework to promote the industry;
(iv) overseeing the enforcement of part two (2) of films and stage plays Act, Cap 222;
(v) ensuring the interpretation and implementation of Government policies on socio-
cultural, economic, political development national integration and cohesion
through audio-visual content for dissemination and archiving for posterity.
(vi) providing leadership in public private partnerships (PPPs) on film related matters;
(vii) overseeing the implementation of regional, continental and international protocols,
agreements, conventions and treaties in the film sector; and
(viii) promoting linkages with Ministries, State Departments and Agencies (MDAs) in
film related matters.
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DIRECTOR, MUSIC – ONE (1) POST-  V/NO. 127/2015

Basic Salary Scale: Ksh.120,270 – Ksh.180,660 p.m.                     (Job Group ‘S’)
For appointment to this grade, a candidate must have:
(i)     at least fifteen  (15) years  cumulative service three (3) of which must have been
   at the grade of Senior Assistant Director, Music,  Job Group ‘Q’  or in a
   comparable and  relevant position in the Public Service.
(ii)      a Bachelors degree in any of the following disciplines:  Education (Music),
Music, Arts (Music) in Education, Musical Arts, Performing/Creative Arts,
Leisure and Recreation or any other equivalent qualification from a university
recognized in Kenya;
(iii) attended a Strategic Leadership Development Course in a recognized  
 institution;
(iv)    clear understanding of the National Development Goals, Vision 2030,  
   emerging trends and techniques and the ability to translate them to the music  
   function; and
(v)  demonstrated leadership and professional competence as reflected in work 
            performance and results.

NOTE:  Possession of a Masters degree in any of the following disciplines: Music  
Education, Music, Musical Arts, Ethno Musicology or any other relevant field
from a university recognized in Kenya will be an added advantage.

Duties and Responsibilities
An officer at this level will be responsible to the Principal Secretary for providing
leadership in the department of music.  Specific duties and responsibilities include:
(i) developing, implementing and reviewing  policies and legislations on music and dance;
(ii) developing music and dance facilities and infrastructure;
(iii) promoting Kenya music and dance both locally and internationally;
12


(iv) implementing international protocols and treaties relating to music and dance;
(v) developing the creative economy through investment, marketing and promotion
of music and dance;
(vi) establishing linkages and partnerships locally, regionally, and globally;
(vii) facilitating dissemination of information on music and dance artists’ rights,
privileges and obligations; and
(viii) managing the financial human and other assets of the department.

VACANCY IN THE MINISTRY OF EAST AFRICAN AFFAIRS, COMMERCE
AND TOURISM

DEPUTY DIRECTOR OF TOURISM – ONE (1) POST- V/NO. 128/2015

Basic Salary Scale: Ksh.109,089 – Ksh.144,928 p.m.                             (Job Group ‘R’)
For appointment to this grade, a candidate must have:
(i) at least fifteen (15) years  cumulative service three (3) of which must have been  at
the grade of Assistant Director, Tourism,  Job Group ‘P’ and above  or in an
comparable and  relevant position in the Public Service.
(ii) a Bachelors degree in Tourism, Economics, Commerce (Marketing Option),
Marketing, Wildlife Management or any other Social Science from a university
recognized in Kenya;
(iii) a Masters degree with a bias in Tourism in any of the following fields: Tourism,
 Environmental Science, Business Administration, Economics, Commerce,
Marketing, Wildlife Management, Sociology, Geography, International Relations
or  any other relevant field from a university recognized in Kenya;
(iv)   attended  a Strategic Leadership Development course in a recognized institution;
(v)  a clear understanding of the National Development Goals and Vision 2030, and the
ability to relate them to Tourism  function; and
(vi)  demonstrated leadership and professional competence as reflected in work  
        performance and results.
13



Duties and Responsibilities
An officer at this level will report to  the Director, Tourism for effective management of
tourism services. Specific duties and responsibilities include:
(i)  developing,  implementing  and reviewing tourism policies and procedures;
(ii)  formulating, implementing and reviewing  of wildlife management policy;
(iii) responding promptly and accurately to critical issues and initiatives such as
tourism safety concerns;
(iv)  undertaking regular surveys on impact of tourism and economic growth and
making appropriate recommendations;
(v)  preparing  tourism strategic plans and sustainability strategies;
(vi) coordinating local and foreign investment programmes in tourism; and
(vi) implementing bilateral and multi-lateral tourism agreements/protocols.

VACANCIES IN THE MINISTRY OF DEVOLUTION AND PLANNING 
DIRECTORATE OF PUBLIC SERVICE MANAGEMENT

DEPUTY DIRECTOR, OFFICE ADMINISTRATIVE SERVICES – ONE (1) POST-
V/NO. 129/2015

Basic Salary Scale: Ksh.109,089  – Ksh.144, 928 p.m.  -   (Job Group ‘R’)
For appointment to this grade, a candidate must have:
(i) served for a minimum period of three (3) years in the grade of Assistant Director,
Office Administrative Services Job Group ‘P’ or above or in  a comparable and
relevant position in the Public Service;
(ii) a Bachelors degree in Secretarial Studies or Bachelor of Business and Office
 Management from a university recognized in Kenya;
OR
 a Bachelors degree is Social Sciences plus a Diploma in Secretarial Studies from a
 university recognized in Kenya;
14


OR
 a Bachelors degree in Social Sciences plus Business Education Single and Group
 Certificates (BES & GC) Stages I, II and III from the Kenya National Examinations
 Council in the following subjects:
• Shorthand III (minimum 120 w.p.m.)
• Typewriting III (50 w.p.m.)
• Business English III/Communications II
• Commerce II
•  Secretarial Duties II
• Office Management III/Office Administration/Business Management from a      
recognized institution;
(iii) a Masters degree in Business Administration/Business Management from a
university recognized in Kenya;
(iv) attended  a Strategic Leadership Development course in a recognized institution; 
(v) a  clear understanding of the National Development Goals and Vision 2030 and the
ability to relate them to the office administrative services; and
(vi) demonstrated outstanding leadership and professional competence as reflected in
work performance and results.                            
Duties and Responsibilities
An officer at this level will be responsible to the Secretary, Human Resource Management for
the overall administration and management of the office administrative services function in
the Civil Service.   Specific duties and responsibilities include:
(i) interpreting and implementing office administrative services cadre policies and
 procedures in consultation with the Secretary, Human Resource Management;
(ii) participating in recruitment selection and promotion of office administrative
services personnel in the civil service;
(iii)   reviewing the office administrative services cadre curriculum in liaison with the
relevant institutions;
(iv) posting and deploying office administrative services personnel;
15


(v) coordinating training of office administrative services personnel;
(vi) maintaining an up-to-date record of office administrative services staff
establishment; and
(vii)   coaching, mentoring, and counseling office administrative services personnel.

SENIOR ASSISTANT DIRECTOR, COUNSELLING SERVICES – ONE (1) POST-
V/NO. 130/2015

Basic Salary Scale: Ksh.89,748  – Ksh.120,270 P.M.  (Job Group ‘Q’)

For appointment to this grade, a candidate must have:
(i) served for a minimum period of three (3) years at the grade of Assistant Director,
Counseling Services, Job Group ‘P’ or in a comparable position in the Public
Service;
(ii) a Bachelors degree in Counselling or a Bachelors Degree in any of the Social
Sciences from a university recognized in Kenya  with a Post-Graduate Diploma in
Counselling from a university recognized  in Kenya; 
(ii) a Masters degree in Counseling or a Masters degree  in any of the Social Sciences
from a university recognized in Kenya;
(iv)   a Diploma in Counsellor Supervision Course;
(v) attended a  Strategic Leadership Development course in a recognized institution;
(vi) attended  a Trainer of Facilitation Course in Psychological Counselling lasting not
less than  two (2) weeks in a recognized institution; 
(vii) attended a Psychological Debriefing Course lasting not less than  one (1)  week;
(viii) been registered with the Kenya Counselling Association (KCA); and
(ix) demonstrated merit and ability in management of counseling services and proven
professional competence in developing counseling strategic and operational plans.
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Duties and Responsibilities
An officer at this level will be deployed at the Ministry Headquarters and will report to
Deputy Director, Counseling Services. Specific duties and responsibilities include:
(i) developing, reviewing and coordinating of counseling policies;
(ii) supervising and preparing of quarterly budget for counseling report; and
(iii) coordinating and evaluating counseling projects and programs.

VACANCIES IN THE MINISTRY OF DEVOLUTION AND PLANNING
HUDUMA KENYA SECRETARIAT

DIRECTOR- INFORMATION, COMMUNICATION AND TECHNOLOGY; JOB
GRADE HK 2 - ONE (1) POST- V/NO. 131/2015

Salary and other Benefits
Basic Salary Scale   Ksh.161,267 – 309,106 pm.
House Allowance   Ksh.60,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Kshs.24,000 p.m.
Extraneous Allowance  Kshs. 40,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   one month basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract





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Duties and Responsibilities
Duties and Responsibilities will entail:-
(i) Coordinating the development of policies, standards and guidelines that direct the
selection, development, implementation and use of Information Communication
Technology;
(ii) Developing and implementing  Information Communication Technology strategy;
(iii) Overseeing the Research, design and implementation of Information Systems (IS)
and Information Communication Technology  infrastructure;
(iv) Coordinating the development of technology infrastructure and applications
including enterprise systems integration, data centres, networks and
telecommunications;
(v) Planning, developing and implementing Information Communication Technology 
operations for all channels of service delivery including Huduma Centers, eHuduma
portal,
m-Huduma,
call
centre,
and
integrated
multi-channel
payment

gateways;

(vi) Coordinating shared infrastructure and applications for Huduma services;
(vii) Overseeing the development of consensus based enterprise solutions architecture
that is synchronized, scalable and adaptable;
(viii) Managing risks associated with Information Communication Technology assets
through application of appropriate standards and security policies;
(ix) Supporting, maintaining and managing Huduma Kenya Information
Communication Technology systems and infrastructure solutions; and
(x) Training staff in Huduma Information Communication Technology systems; and
(xi) Custodian of Information Communication Technology Assets.

Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) Served for a period of not less than seven (7) years in a relevant and senior position
in the Public Service or Private Sector;
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(ii) Bachelors degree in any of the following disciplines:-Computer Science,
Information Technology or equivalent qualification from a university recognized in
Kenya;
(iii) Masters degree in any of the following disciplines:-Computer Science, Information
Technology or equivalent qualification from a university recognized in Kenya;;
(iv) Certifications in any of the following fields: Network Technology Solutions,
Operating Systems, Server Hardware, Storage Solutions, Information Systems
Security, or Enterprise Applications and Systems;
(v) Certificate in Leadership Course from a recognized institution;
(vi) Demonstrated  professional competence and administrative capability in work
performance and results; and
(vii) Demonstrated a thorough understanding of national goals, policies and have a clear
understanding of national values and principles of governance.

PROGRAM ASSISTANT, CUSTOMER SYSTEMS, JOB GRADE HK 4 -   ONE (1)
POST- V/NO. 132/2015
Salary and other Benefits
Basic Salary Scale   Ksh.91,891- 164,841
House Allowance   Ksh.40,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.16,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   One months’ basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity   a service gratuity at 31% of the basic salary will be
     paid at the end of the contract period for those on
     contract
19


Duties and Responsibilities
Duties and Responsibilities will entail:-
(i) Carrying out activities related to the development of the enterprise Siebel CRM
solution;
(ii) Coordinating  with the functional team to gather  detailed understanding of the
business requirements;
(iii) Participating and providing  support in the analysis of the requirements, fit-gap
analysis and the design of the solution;
(iv) Defining and documenting the technical design of the solution, including
facilitating reviews and approvals;
(v) Developing  and configuring the Siebel technical modules including integrations as
defined in the technical design document;
(vi) Performing thorough unit testing of the developed modules including
demonstrating the solution as required;
(vii) Providing support during system, integration and performance testing, end-user
training and during the deployment and migration of the configured solution
across the various environments.

Requirements for Appointment
For appointment to this grade, a candidate must have:-
(i) Served for a period of not less than five (5) years in a relevant and senior position
in the Public Service or  Private Sector;
(ii) Degree in Computer Science or Information Technology or equivalent qualification
from a university recognized in Kenya;
(iii) ICT Certifications in: Local Area Network Administration and Support, End user
Administration and Support, Hardware Administration and Support.
(iv) Certificate in Leadership or Management from a recognized institution.
(v) Demonstrated professional competence in work performance and results; and
(vi) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.
20



PROGRAM ASSISTANT, BUSINESS SYSTEMS, GRADE HK 4 –ONE (1) POST V/NO.
133/2015

Salary
and
other
Benefits


Basic Salary Scale   Ksh.91, 891- 164,841
House Allowance   Ksh.40, 000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.16,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   One month’s basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract

Duties and Responsibilities
(i) Development and maintenance of customizations of the Oracle Applications
(Forms, Reports, PL/SQL, Discoverer queries) and deploying in Oracle
environment;
(ii) Development and maintenance of interfaces to and from the Oracle E-Business
Applications;
(iii) Deploying concurrent processes and custom development in Oracle Applications e
Business Suite with use of System Administration and Application Developer
module;
(iv) Developing functional and technical design and documentation of Oracle
Applications dependent data conversions, interfaces, custom reporting, and
custom applications including Enterprise Resource Planning System; and
(v) Researching on a variety of materials, equipment and/or work aids that would
enhance business.
21



Requirements for Appointment
For appointment to this grade, a candidate must have:-
(i) Served for a period of not less than five (5) years in  a relevant position in the
Public Service or  Private Sector;
(ii) Degree in Computer Science or Information Technology , Information Systems,
Computer Engineering or equivalent qualification from a university recognized in
Kenya; 
(iii) ICT Certifications in any of the following areas: Oracle certifications in E-Business
Suite Local Area Network Administration and Support, End user Administration
and Support, Hardware Administration and Support; 
(iv) Certificate in Project Management from a recognized institution; and
(v) Demonstrated professional competence in work performance and results

PROGRAM ASSISTANT, DATABASE ADMINISTRATOR, JOB GRADE HK 4.  TWO
(2) POSTS -V/NO. 134/2015

Salary and other Benefits
Basic Salary Scale   Ksh.91,891- 164,841
House Allowance   Ksh.40,000 p.m.
Medical Benefits  Group Medical Scheme
Commuter Allowance Ksh.16, 000 p.m.
Leave Entitlement  30 working days per annum
Leave Allowance  One month’s basic salary
Terms of Service  Four (4) years renewable Contract
Service Gratuity  a service gratuity at 31% of the basic salary will be 
    paid at the end of the contract period for those on 
    contract
Duties and Responsibilities
Duties and responsibilities will entail:
22


(i) Developing, implementing and maintaining databases;
(ii) Managing storage requirements for the database 
(iii) Defining and creating environments for development and new release installation
(iv) Creating physical database storage structures;
(v) Evaluating new hardware and software purchases ;
(vi) Researching, testing, and recommending tools for Oracle development, modeling,
database administration and backup and recovery;
(vii) Provide technical direction and vision of Oracle technologies (what's coming next
i.e. parallelism, replication, partitioning);
(viii) Understand and employ the Optimal Flexible Architecture to ease administration,
allow flexibility in managing 1/0, and to increase the ability to scale the system;
(ix) Working with application developers to determine and define proper partitioning;
(x) maintaining data integrity in all Huduma Centres ICT operations;

Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) Served for a period of not less than five (5) years in a relevant position in the
Public Service or  Private Sector;
(ii) Degree in any of the following fields: Computer Science, Information Technology,
Information Systems, Computer Engineering or equivalent qualification from a
university recognized in Kenya; 
(iii) ICT Certifications in any of the following areas: Oracle Database 12c
Administrator, Oracle Database SQL Fundamentals I 1Z0-051 or Oracle Database
SQL Expert;
23



PROGRAM ASSISTANT, ENTERPRISE APPLICATION INTEGRATION, GRADE
HK 4 –ONE (1) POST- V/NO. 135/2015

Salary and other Benefits
Basic Salary Scale   Ksh.91,891- 164,841
House Allowance   Ksh.40, 000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.16, 000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   One month’s basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract

Duties and Responsibilities
Duties and responsibilities will entail:
(i) Perform TIBCO in full administration and Disaster Recovery functions;
(ii) Setting up the Load Balancing and Fault Tolerance for the BW Engines at runtime
(iii) Using Message Selectors on Bridges to route the traffic as per business
requirements;
(iv) Generating Tibco Hawk Rule Bases for monitoring the BW engines, TIBCO
Adapters and Log files;
(v) Installing, configuring, and testing TIBCO EMS, Rendezvous, TRA, Administrator,
Business works, Smart mapper, Hawk, Adapters, etc;
(vi) Tibco implementation and deployment with UNIX;
(vii) Provide WBMQ Series v6.0 administrative duties such as installing WB MQ Series  
Domain’s, IT (test) ,development Environments, Pre-Prod, Prod and ensures
functionality on AIX, UNIX, and Windows;
24


(viii) MQ Series Administrative duties such as Creating and configuring Queue
Managers, Channels, Queues, Process definitions, clustering in  IT, Pre-
Production, Production;
(ix) Designing, implementing and managing TIBCO domains including resource,
security and application management;
(x) Configuring TIBCO EMS highly available/fault tolerant servers, queues, topics,
routes, zones, users and groups;
(xi) Configuring, deploying, and migrating TIBCO projects across different lifecycle
environments; using TIBCO Administrator GUI and scripted deployments;
(xii) Developing and managing Hawk rule bases in liason with technical support team;
(xiii) TIBCO EMS(JMS) /BW and Adapters, as well as TIBCO administrator;
(xiv) Troubleshooting and fine tuning Tibco installations, Business works processes and
other processes;
(xv) Maintaining, testing, and executing disaster recovery procedures for TIBCO
environment;.
(xvi) Providing  technical expertise and guidance on TIBCO administration approaches,
process re-engineering and design including application issues;
(xvii) Providing on-call support for TIBCO environment.

Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) Served for a period of not less than five (5) years in a relevant position in the
Public Service or  Private Sector;
(ii) Degree in any of the following fields: Computer Science, Information Technology,
Information Systems, Computer Engineering or equivalent qualification from a
university recognized in Kenya;
(iii) ICT Certifications in any of the following areas: Tibco Business Works
Administrator, Tibco Business Works Developer, Tibco Hawk and Tibco EMS
(iv) Demonstrated professional competence in work performance and results
25


(v) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.

PROGRAM ASSISTANT, INFORMATION SYSTEMS SUPPORT, HK 4 -–ONE (1)
POST- V/NO. 136/2015

Salary and other Benefits
Basic Salary Scale   Ksh.91,891- 164,841
House Allowance   Ksh.40,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.16,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   One month’s basic salary
Terms of Service   (3) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract
Duties and responsibilities
Duties and responsibilities will entail:
(i) Resolving application functionality and providing assistance to first level support
and troubleshooting of Enterprise Application Systems;
(ii) To arrange for external technical Third line support where problems cannot be
resolved in house
(iii) Performing System administration of Enterprise Applications in liaison with
Enterprise team architects, engineers and other key managers; 
(iv) Upgrading and configuring system software that supports Enterprise application;
(v) Assessing and recommending new IT software projects and initiatives to support
and enhance enterprise systems;
(vi) Providing basic in-house training in Enterprise Application Systems and other
trainings;
26


(vii) Publishing support documentation and providing information  to assist staff with
requests for information 
(viii) Ensuring accurate documentation and implementation of Enterprise Systems
portfolio applications and services;
(ix) Working with development and architecture groups to document, install and
configure of Portal applications;
(x) supporting  testing and LoB development integration needs for services;
(xi) Ensure that deliverables are of high quality through conduct of peer reviews.
(xii) Support the preparation and delivery of status presentations and reports
(xiii) Updating content in the eHuduma portal;
(xiv) Providing Third Level Support in various Huduma Centres;  
(xv) Apply OS patches and upgrades on a regular basis, and upgrade administrative
tools and utilities. Configure / add new services as necessary.
(xvi) Perform periodic performance reporting to support capacity planning.

Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) served for a period of not less than five (5) years in a relevant position in the Public
Service or Private Sector;
(ii) Degree in any of the following fields: Computer Science, Information Technology,
Information Systems, Computer Engineering or equivalent qualification from a
university recognized in Kenya; 
(iii) ICT Certifications in any of the following areas: : ITIL qualification, Systems
Administration/System Engineer certification in Unix and Microsoft;
(iv) Demonstrated professional competence in work performance and results;
(v) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.
27



PROGRAM ASSISTANT, CLOUD & VIRTUALIZATION, JOB GRADE HK 4.- ONE
(1) POST-V/NO. 137/2015

Salary and other Benefits
Basic Salary Scale   Ksh.91,891- 164,841
House Allowance   Ksh.40,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.16,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   One month’s basic salary
Terms of Service   (3) years renewable Contract
Service Gratuity  a service gratuity at 31% of the basic salary will be

Duties and Responsibilities
Duties and Responsibilities will entail:
 paid at   the end of  the contract period for those on
contract
(i) Designing, implementing and integrating Huduma Private Cloud and
Virtualization Solution;
(ii) Designing, implementing and Monitoring Huduma Center Virtualization
Infrastructure Desktop Infrastructure Solution, Compute Servers solution, Storage
Servers solution;
(iii) Developing procedures, programs and policies for backup and restoration of the
VMwarev Sphere environment and other complex applications data;
(iv) Designing, Providing and Configuring Huduma Virtual Servers and Applications
and infrastructure Operating Systems;
(v) Designing, Providing and Deploying Huduma End user software Applications
(vi) Monitoring Huduma Infrastructure Software Licenses Requirements and
obligations;
28


(vii) Managing the day-to-day operations of Huduma Software Defined Data Center
(SDDC) and the underlying hardware by monitoring system performance,
configuration, security and maintenance;
(viii) Ensuring high availability and acceptable levels of performance of mission critical
Huduma ICT Infrastructure services such as; virtual desktop services, virtual
servers, storage and compute services;
(ix) Developing and maintaining appropriate Private Cloud and Virtualization system
documentation to ensure that documentation is current; and 
(x) Providing advice on best implementation practices for various datacenter
Hardware/Software solutions.

Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) Served for a period of not less than five (5) years in a relevant and senior position
in the Public Service or Private Sector;
(ii) Bachelors degree in Computer Science or Information Technology or equivalent
qualification from a university recognized in Kenya; 
(i) ICT Certifications in: Data Center Blade Servers such as IBM, Cisco, Hitachi, HP,
Data Center Storage Solution such as Hitachi, EMC, NetApp, Microsoft Server and
Domain infrastructure, Virtualization solutions such as VMware, Hyper V, Backup
and archiving solution, Data Center Network and Security Design and
Implementation;
(ii) Certificate in Leadership or Project Management Course from a recognized
institution;
(iii) Demonstrated integrity and professional competence in work performance and
results; and
(iv) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.
29



PROGRAM ASSISTANT, NETWORKS AND SECURITY,  JOB GRADE HK 4
ONE (1) POST- V/NO. 138/2015

Salary and other Benefits
Basic Salary Scale   Ksh.91,891- 164,841
House Allowance   Ksh.40,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.16,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   One month’s basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract

Duties and Responsibilities
Duties and Responsibilities will entail:-
(i) Designing, Implementing and Monitoring Huduma Center Local Area Networks
and Wide 
(ii) Area Network Links and Data Center Networks);
(iii) Designing, Implementing and Monitoring Huduma Center Queue Management
Systems, Data Center Network and Server Infrastructure, IP Collaboration
Solutions;
(iv) Developing security strategies in line with the organizational needs;
(v) Designing, Implementing and Monitoring Huduma Center IP CCTV and
Surveillance Systems, TCP/IP Infrastructure;
(vi)  Designing, Implementing and Monitoring Huduma ICT Network Infrastructure
Security, Server Infrastructure Security ,Application Security, Web and Internet
Security;
30


(vii) Developing and maintaining appropriate Network and Security system
documentation to
ensure that documentation is current;
(viii) Daily administration of Huduma Edge and Core firewalls and Unified Threat
Management
Solutions;
(ix) Identifying and contribute to the development of critical alerts and signals for
monitoring;
(x) Recommending and providing advice on best implementation practices for various
Network 
Hardware/Software and Security solutions;
(xi) Carrying out security investigations and escalations;
(xii) Participating in vulnerability assessments of  software, architecture and vendor
solutions; and
(xiii) Assisting in internal penetration testing methodologies, execution and provide
tight security solutions to identified gaps.

Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) Served for a period of not less than five (5) years in a relevant and senior position
in the Public Service or Private Sector;
(ii) Bachelors degree in Computer Science or Information Technology or equivalent
qualification from a university recognized in Kenya; 
(iii) ICT Certifications in: Cisco Routing and Switching, Cisco Network Design,
Configuration and Troubleshooting, Microsoft Server and Domain infrastructure,
Checkpoint Security Firewalls, Cisco Security Firewalls, Data Center Network and
Security Design and Implementation;
(iv) Certificate in Leadership or Project Management from a recognized institution;
(v) Registration with a professional body;
(vi) Demonstrated integrity and professional competence in work performance and
31


results; and
(vii) Thorough knowledge and understanding of Government goals and priorities.

PROGRAM ASSISTANT, ICT INFRASTRUCTURE & SUPPORT, JOB GRADE HK 4.
ONE (1) POST- V/NO. 139/2015

Salary and other Benefits
Basic Salary Scale   Ksh.91,891- 164,841
House Allowance   Ksh.40,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.16,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   Ksh.91,891
Terms of Service   (3) years renewable Contract
Service Gratuity   a service gratuity at 31% of the basic salary will be
     paid at the end of the contract period for those on
     contract
Duties and Responsibilities
 Duties and Responsibilities will entail-:
(i) Coordinating support of all Huduma ICT Infrastructure Solutions;
(ii) Coordinating daily monitoring and Level 1 Support of All Huduma Centers, Local
Area Networks, Centers Queue Management Systems, Centers Wide Area
Networks, Centers IP Phones, Video Phones and Conferencing Units Centers, IP
CCTV Cameras and Surveillance Systems, Uninterrupted Power Supplies (UPS)
and Generators, Centers Virtual Desktops, Centers Staff accounts and profiles and
Data Centers;
(iii) Coordinating and Supervising Network Operations Center (NOC) installations,
operations and tools;
(iv) Ensuring Prompt and accurate resolution of all support escalations from Huduma
Center Managers, ICT officers and Huduma Staff; 
32


(v) Safeguarding and enforcing Huduma Kenya detailed support and escalation
matrix;
(vi) Supervising and overseeing all approved ICT Infrastructure changes, additions,
upgrades and migrations; 
(vii) Developing and maintaining appropriate Huduma ICT Infrastructure support
documentation to ensure that documentation is current;
(viii) Supervising and overseeing all Huduma Systems Backups and Archiving; and
(ix) Recommending and advising on best implementation practices for all Huduma
User, Network, Data Center Hardware and Software Support.

Requirements for Appointment
For appointment to this grade, a candidate must have:-
(i) Served for a period of not less than five (5) years in a relevant and  senior position 
in the Public Service or Private Sector;
(ii) Bachelors degree in Computer Science or Information Technology or equivalent 
 qualifications from a  university recognized in Kenya;
(iii) ICT Certifications in the following areas: Cisco Routing and Switching, Cisco
 Network Design, Configuration and Troubleshooting, Microsoft Server and
 Domain infrastructure, Data Center Network and Security Design and
 Implementation
(iv) Certificate in Leadership or Project Management from a recognized institution.
(v) Demonstrated integrity and professional competence in work performance and
 results; and
(vi) Demonstrated a thorough understanding of national goals, policies and have a
 clear understanding of national values and principles of governance.
33



ICT ASSISTANT, INFRASTRUCTURE AND SUPPORT, JOB GRADE HK 5 -
TWO (2) POSTS- V/NO. 140/2015

Salary and other Benefits
Basic Salary Scale   Ksh.69,364 – 120,377 pm
House Allowance   Ksh.30,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.14,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   One month’s basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity   a service gratuity at 31% of the basic salary will be
               paid at the end of the contract period for those on ntract

Duties and Responsibilities
Duties and Responsibilities will entail:-
Monitoring and providing Level 1 Support for; 
(i) Local Area Networks;
(ii) Queue Management Systems;
(iii) Wide Area Networks;
(iv) Centers IP Phones, Video Phones and Conferencing Units;
(v) IP CCTV Cameras, Monitoring Screens and Intrusion detection Systems;
(vi) Uninterrupted Power Supplies (UPS) and Generators;
(vii) Virtual Desktops;
(viii) Huduma Centers Staff accounts and profiles;
(ix) End User Desktop escalations; and
(x) Network Operation Center activities, Installations and Operations.
34



Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) Served for a period of not less than three (3) years in a relevant and comparable
position  in the Public Service or equivalent in the Private Sector;
(ii) Degree in Computer Science or Information Technology or equivalent qualification
from a university recognized in Kenya;
(iii) ICT Certifications in the following areas: Local Area Network Administration and
Support, End user Administration and Support, Hardware Administration and
Support;
(iv) Demonstrated integrity and professional competence in work performance and
results; and
(v) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.

ICT ASSISTANT, BUSINESS INTELLIGENCE AND ANALYTICS, JOB GRADE HK
5-ONE (1) POST- V/NO. 141/2015
Salary and other Benefits
Basic Salary Scale   Ksh.69,364 – 120,377 pm
House Allowance   Ksh.30,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.14,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   One month’s basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity A service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract.
35


Duties and Responsibilities
Duties and responsibilities will entail:
(i) Performing extensive data analysis and developing data mapping and functional
solution design documents;
(ii) Coordinates with business analysts / end users to capture document / forms
requirements and translating them to technical design;
(iii) Providing technical and functional development of reporting solutions and data
analysis;
(iv) Ensuring business intelligence environment is optimized to address business
requirements; by designing and creating tables, diagnosing and repairing user and
performance issues; and
(v) Testing, monitoring and tuning software.

Requirements for Appointment
For appointment to this grade, a candidate must have:-
(i) served for a period of not less than three (3) years in a relevant position in the
Public Service or  Private Sector;
(ii) Degree in any of the following fields: Computer Science, Information Technology,
Information Systems, Computer Engineering or equivalent qualification from a
university recognized in Kenya;
(iii) ICT Certifications in any of the following areas: ITIL qualification, Systems
Administration/System Engineer certification in Unix and Microsoft
(iv) Demonstrated professional competence in work performance and results
(v) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.




36


ICT ASSISTANT, INFORMATION SYSTEMS ADMINISTRATION, JOB GRADE HK
5–ONE (1) POST- V/NO. 142/2015

Salary and other Benefits
Basic Salary Scale   Ksh.69,364 – 120,377 pm
House Allowance   Ksh.30,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.14,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   One month’s basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract

Duties and responsibilities
Duties and responsibilities will entail:
(i) Carrying out system monitoring, verifying the integrity and availability of
hardware, server resources, systems and key processes
(ii) reviewing system and application logs and verifying completion of scheduled jobs;
(iii) Undertaking regular security monitoring to identify any possible intrusions;
(iv) Carrying out daily backup operations to ensure required file systems and system
data are backed up to the appropriate media, recovery tapes or disks are created,
and media is recycled and sent off site as necessary.
(v) Archiving and purging files.
(vi) Managing user accounts;
(vii) Repairing and recovering from hardware or software failures.
(viii) Coordinate and communicate with impacted constituencies.
(ix) Providing First and Second Level Support/other support ;
(x) Implementing IT System;
(xi) Carrying out investigations and troubleshooting issues.
37


Requirements for Appointment
For appointment to this grade, a candidate must have:-
(i) Served for a period of not less than three (3) years in a relevant position in the
Public Service or  Private Sector;
(ii) Degree in any of the following fields: Computer Science, Information Technology,
Information Systems, Computer Engineering or equivalent qualification from a
university recognized in Kenya;
(iii) ICT Certifications in any of the following areas: Systems Administration/System
Engineer certification in Unix and Microsoft, Three system administration, Java,
PHP, Microsoft.
(iv) Demonstrated professional competence in work performance and results
(v) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.

ICT ASSISTANT, INFORMATION SYSTEMS SERVICE DESK SUPPORT, GRADE
HK 5–ONE (1) POST- V/NO. 143/2015

Salary and other Benefits
Basic Salary Scale   Ksh.69,364 – 120,377 pm
House Allowance   Ksh.30,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance              Ksh.14,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   One month’s basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract
Duties and Responsibilities
(i) Managing phone calls and emails from staff regarding IT issues and queries
(ii) Maintaining an Asset Database and track changes
38


(iii) First and Second line support - troubleshooting of Information Systems related
problems from in-house software
(iv) Troubleshooting basic network issues ;
(v) Escalating unresolved calls to the infrastructure support team
(vi) Loging  calls in the Huduma Information Systems Monitoring and Support
(HISMS)
(vii) Resolving user problems and following up the status of issues raised on behalf of
the user and communicating progress in a timely manner
(viii) maintaining a high degree of customer service for all support queries and adhering
to  service management principles
(ix) Creating user accounts and resetting passwords create groups etc.
(x) Managing and providing Enterprise Information Systems account.

Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) served for a period of not less than three (3) years in a relevant position in the
Public Service or  Private Sector;
(ii) Degree in any of the following fields: Computer Science, Information Technology,
Information Systems, Computer Engineering or equivalent qualification from a
university recognized in Kenya;
(iii) ICT Certifications in any of the following areas: ITIL Systems
Administration/System Engineer certification in Unix and Microsoft, Three system
administration, Java, PHP, Microsoft.
(iv) Demonstrated professional competence in work performance and results
(v) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.




39


DIRECTOR, PUBLIC RELATIONS AND COMMUNICATIONS, JOB GRADE HK 2
ONE (1) POST- V/NO. 144/2015

Salary and other Benefits
Basic Salary Scale   Ksh.161,267 – 309,106 pm.
House Allowance   Ksh.60,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.24,000 p.m.
Extraneous Allowance  Ksh. 40,000 pm
Leave Entitlement   30 working days per annum
Leave Allowance   one month basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract

Duties and Responsibilities
Duties and responsibilities will entail:-
(i) Developing and implementing the Huduma Kenya communications strategy,
policies and programmes;
(ii) Managing Corporate Communications and public functions;
(iii) Coordinating Information, Education and Communication;
(iv) Building and maintaining the  corporate image; 
(v) Ensuring that appropriate Public feedback mechanisms are in place;
(vi) Coordinating  advertising and publicity; 
(vii) Ensuring maintenance of all public affairs and communications records and
photographs; and
(viii) Managing and fostering relations with stakeholders.



40


Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) Served for a period of not less than ten (10) years in a relevant and  senior
management position in the Public Service or Private Sector;
(ii) Bachelors degree in any of the following disciplines:- Public Communication,
Public Relations, Mass Communication or equivalent qualification  from a
university recognized in Kenya;
(iii) Masters degree in any of the following disciplines:- Public Communication,  Public
Relations, Mass Communication or equivalent qualification  from a university
recognized in Kenya;
(iv) Certificate in Leadership from a recognized institution;
(v) Registration with a professional body;
(vi) Demonstrated professional competence and administrative capability in work
performance and results; and
(vii) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.

DIRECTOR, PROGRAM MANAGEMENT, JOB GRADE HK 2 -  ONE (1) POST- 
V/NO. 145/2015

Salary and other Benefits
Basic Salary Scale   Ksh.161,267– 309,106p.m
House Allowance   Ksh. 60,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh. 24,000 p.m
Extraneous    Ksh. 40,000 p.m
Leave Entitlement   30 working days per annum
Leave Allowance   One month’s basic salary
Terms of Service   Four (4) years renewable Contract
41


Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract

Duties and Responsibilities:
Duties and responsibilities will entail:-
(i) Developing and implementing Huduma Kenya institutional and corporate
strategy,  policies and programs;
(ii) Coordinating and providing the necessary support in establishment and
maintenance of Huduma Service Centres;
(iii) Coordinating the management functions in administration, finance, accounting,
procurement and Human Resources Management and Development;
(iv) Undertaking research and capacity development;
(v) Initiating and overseeing project implementation and event management;
(vi) Undertaking  administrative services including office accommodation, cleanliness,
transport services, telephone services, estates  assets, and maintenance of Huduma
facilities;
(vii) Mobilizing and managing financial and other resources of the Secretariat;
(viii) Ensuring preparation of annual budgets and financial statements in accordance
with prescribed accounting standards;
(ix) Ensuring prudent utilization of resources; and 
(x) Coordinating the management of the Secretariat records and documentation
services.

Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) Served for a period of not less than ten (10) years in  a relevant and  senior
management position in the Public Service or  Private Sector;
(ii)   Bachelors Degree in Social Science or other relevant and equivalent qualification
from a university recognized in Kenya;
(iii) Masters Degree in Business Administration or other relevant and equivalent 
42


 qualification from a university recognized in Kenya;;
(iv) Certificate in Leadership from a recognized institution;
(v) Registration with a professional body;
(vi)  Demonstrated professional competence and administrative capability in work
performance and results; and
(vii) Demonstrated a thorough understanding of national goals, policies and have a 
clear understanding of national values and principles of governance.
PROGRAMME OFFICER, FINANCE, JOB GRADE HK 3 - ONE (1) POST-
V/NO. 146/2015

Salary and other Benefits
Basic Salary Scale   Ksh. 121, 733 - Ksh.225,728 p.m.
House Allowance   Ksh. 40,000
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh. 20,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   One month basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract

Duties and Responsibilities
Duties and responsibilities will entail:
(i) Coordinating overall budget preparation  for recurrent and development
expenditure  at the Secretariat  including annual estimates;
(ii) Monitoring expenditure on projects and programmes on a periodic basis;
(iii) Implementing proposals for raising funds;
(iv) Prioritizing  projects, programs and activities for the purpose of financial
allocations in the budget;
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(v) Reallocating funds within budgeted heads and programmes and ensuring the
overall financial management and control;
(vi) Coordinating the processing of  commitment of funds and expenditure, in line
with Treasury Circulars; 
(vii) Monitoring  Revenue collection and Expenditure  trends; and
(viii) Preparing periodical  expenditure returns for the Secretariat; 

Requirements for Appointment
For appointment to this grade, a candidate must have:-
(i) Served for a period of not less than seven  (7) years in a senior position in finance
in the Public Service or Private Sector;
(ii) Bachelors degree in any of the following disciplines:- Commerce (Finance
Option),Finance, Economics, Business Administration, Business Management or
equivalent qualification from a university recognized in Kenya;
(iii) Part III of the Certified Public Accountants (CPA) Examination;
(iv) Registered with Institute of Public Accountants (ICPAK) (Kenya);
(v) Demonstrated professional competence in work performance and results;
(vi) Certificate in Leadership Course from a recognized institution; 
(vii) Demonstrated professional competence in work performance and  results;  and
(viii) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.

NOTE: Possession of a Masters degree in any of the following disciplines:- Commerce
(Finance Option),Finance, Economics, Bossiness Administration (Finance Option)
or equivalent qualification from a university recognized in Kenya, will be an
added advantage;
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PROGRAM OFFICER, HUMAN RESOURCE MANAGEMENT, JOB GRADE HK 3 -
ONE (1) POST- V/NO. 147/2015

Salary and other Benefits
Basic Salary Scale   Ksh. 121,733 - Ksh.225,728p.m
House Allowance   Ksh. Ksh.40,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh. 20,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   one month basic salary
Terms of Service   (3) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract
Duties and Responsibilities:
Duties and responsibilities will entail:-
(i) Interpreting Human Resource Management policies, regulations and procedures
(ii) Implementing strategic objective on Human resource functions;
(iii) Managing staff medical scheme, pension and statutory deductions;
(iv) Overseeing performance management
(v) Planning, directing and controlling Human Resource Management;
(vi) Developing and implementing of the Human Resource Management policies in
the Secretariat;
(vii) Managing staff recruitment, selection, induction and placement;
(viii) Deploying staff in conjunction with the other departments;
(ix) Managing staff payroll and leave;
(x) Managing  staff probation, confirmation, promotion and exit process;
(xi) Coordinating Training and Development of staff;
(xii) Managing staff disciplinary process and grievances;
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(xiii) Providing support in manpower planning,  Job analysis and Job description;
(xiv) Administering staff medical scheme and welfare programmes;
(xv) Administering employment contracts, pensions and gratuities
(xvi) Maintaining staff establishment, employee records and human resource
information systems;
(xvii) Handling employees’ grievances related to work environment; and
(xviii) Managing industrial relations.

Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) Served for a period of not less than seven (7) years in a relevant and senior position
in the Public Service or  Private Sector;
(ii) Bachelors Degree in any of the following disciplines: Human Resource
Management, Human Resource Development, Business Administration (Human
Resource Management option) or equivalent qualification from a  university
recognized in Kenya;
(iii) Post graduate Diploma in Human Resource Management, Industrial
Relations, Business/Public Administration from a recognized Institution;
(iv) Certificate in Strategic  Leadership Development Programme lasting not less than
six (6) weeks  from a recognized institution;
(v) Registration with a professional body;
(vi) Demonstrated professional competence in work performance and results; and
(vii) Thorough knowledge and understanding of government goals and priorities.

NOTE: Possession of a Masters Degree in any of the following disciplines: Human


Resource Management/Development, Business Administration (Human
Resource Management option), a relevant degree or equivalent qualification from
university recognized in Kenya will be an added advantage
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PROGRAM OFFICER, POLICY AND LEGAL, JOB GRADE HK 3 - ONE (1) POST-
V/NO. 148/2015

Salary and other Benefits
Basic Salary Scale   Ksh.121, 733 - Ksh.225,728 p.m.
House Allowance   Ksh.40,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.20,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   one month basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract
Duties and Responsibilities
Duties and responsibilities will entail:-
(i) Developing the necessary institutional and legal framework for the Huduma
Kenya Programme;
(ii) Drafting policy and legal documents, contracts, guidelines and regulations;
(iii) Providing legal advice/opinion on overall policy and legal matters;
(iv) Providing legal services on contracts, Memorandums of Understanding and
partnership agreements between Huduma and third parties;
(v) Establish and maintain all required contracts in the running of the Huduma Kenya
Programme;
(vi) Supporting Ministries Department and Agencies in reviewing regulation and
legislations of services deployed in Huduma  service channels for efficiency; and
(vii) Carrying out legal research, reviewing policies and making recommendations on
amendments.


47



Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) Served for a period of not less than seven (7) years in a relevant position in the
Public Service or Private Sector;
(ii) A Bachelors degree in Law or its equivalent qualification from a university
recognized in Kenya;
(iii)  Diploma in Law from the Council of Legal Education or equivalent qualification
from a recognized institution;
(iv)  Current practicing license from the Law Society of Kenya; and
(v) Demonstrated professional competence in work performance and  results; 

NOTE: Possession of a Masters Degree in any of the following disciplines:- Law,
International Relations, Public Administration, Programme Management, Ethics
and Leadership, Governance, Business Administration or equivalent qualification
from university recognized in Kenya will be an added advantage;

PROGRAM OFFICER, QUALITY MANAGEMENT – JOB GRADE HK 3 - ONE (1)
POST- V/NO. 149/2015

Salary and other Benefits
Basic Salary Scale   Ksh.121, 733 - Ksh.225,728 p.m.
House Allowance   Ksh.40,000 p.m.
Medical Benefits   Group Medical Scheme
Commuter Allowance  Ksh.20,000 p.m.
Leave Entitlement   30 working days per annum
Leave Allowance   one month basic salary
Terms of Service   Four (4) years renewable Contract
Service Gratuity a service gratuity at 31% of the basic salary will be paid
at the end of the contract period for those on contract
48



Duties and Responsibilities
Duties and responsibilities will entail:
(i) Developing and reviewing quality assurance strategies, policy, guidelines and
manuals for the Huduma Kenya Programme;
(ii) Conducting quality audit for all Huduma Service Channels including Huduma
Centres;
(iii) Classification and grading of Huduma facilities and services;
(iv) Building capacity of stakeholders for self assessment and internal audit to enhance
Huduma Centres;
(v) Monitoring and evaluating compliance of all Huduma Channels against set
Huduma Customer  and Service Standards;
(vi) Developing and monitoring implementation of a continual improvement Quality
Management System; and
(vii) Developing tools for tracking adherence to standards for continual improvement.

Requirements for Appointment
For appointment to this grade, a candidate must have:-
(i) Served for a period of not less than seven  (7) years in a relevant and senior
position in the Public Service or the  Private Sector;
(ii) Bachelors degree in any of the following disciplines:- Project Management,
Economics, Social Sciences, Policy and Programme Management or equivalent
qualification from a recognized institution will be an added advantage 
(iii) Certificate from a recognized institutions on Quality Assurance Training;
(iv) Certificate in  Leadership or Project Management from a recognized institution;
(v) Registration with a professional body;
(vi) Demonstrated integrity and professional competence in work performance and
results; and
NOTE: Possession of a Masters degree in any of the following disciplines:- Project
Management, Social Sciences, Economics, Policy and Programme Management or
49


equivalent qualification from university recognized in Kenya will be an added
advantage;

PROGRAM OFFICER, OPERATIONS AND MAINTENANCE, JOB GRADE HK 3.
ONE (1) POST - V/NO. 150/2015

Salary and other Benefits
Basic Salary Scale  Ksh.121, 733 - Ksh.225,728 p.m.
House Allowance  Ksh.40,000 p.m.
Medical Benefits  Group Medical Scheme
Commuter Allowance Ksh.20,000 p.m.
Leave Entitlement  30 working days per annum
Leave Allowance  one month basic salary
Terms of Service  Four (4) years renewable Contract
Service Gratuity  a service gratuity at 31% of the basic salary will be  
   paid at the end of the contract period for those on   contract
Duties and Responsibilities:
Duties and responsibilities will entail:
(i) Coordinating the establishment of physical Huduma centres;
(ii) Providing logistical and operations support to Huduma Centres;
(iii) Coordinating  official events;
(iv) Coordinating management of security and emergency response activities; 
(v) Coordinating development of building designs and standards; and
(vi) Engaging  local stakeholders in Counties to support implementation of Huduma
Centres
Requirements for Appointment
For appointment to this grade, a candidate must have:
(i) Served for a period of not less than seven (7) years in a relevant and senior
management position in the Public Service or Private Sector;
50


(ii)  Bachelors Degree in Social Science, Project Management or Business
Administration or equivalent qualification from a university recognized in Kenya;
(iii)  Certificate in Leadership or Project Management Course from a recognized
institution
(iv)   Demonstrated professional competence and administrative capability in work
performance and results; and
(v) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.

NOTE: Possession of a Masters Degree in Business Administration or equivalent
qualification from a university recognized in Kenya will be an added advantage;

PROGRAM OFFICER, BUSINESS PROCESS ANALYSIS, JOB GRADE HK 3 -  ONE
(1) POST- V/NO. 151/2015

Salary and other Benefits
Basic Salary Scale  Ksh.121,733 - Ksh.225,728 p.m.
House Allowance  Ksh.40,000 p.m.
Medical Benefits  Group Medical Scheme
Commuter Allowance Ksh.20,000 p.m.
Leave Entitlement  30 working days per annum
Leave Allowance  one month basic salary
Terms of Service  Four (4) years renewable Contract
Service Gratuity  a service gratuity at 31% of the basic salary will be 
    paid at the end of the contract period for those on contract
51



Duties and Responsibilities
Duties and responsibilities will entail:
(i) Mapping and analyzing business processes of services identified for deployment to
Huduma channels of service delivery in liaison with the  Ministries, Departments
and Agencies;
(ii) Coordinating  the deployment and the implementation of re-designed processes in
the Huduma Centres and other Huduma channels of service delivery; 
(iii) Undertaking research and development of business process reengineering;
(iv) Supporting Ministries, Departments and Agencies in re-engineering processes of
services already deployed to improve efficiency; and
(v) Preparing status reports on Business Processing Re-engineering in Ministries,
Departments and Agencies.

Requirements for Appointment
For appointment to this grade, a candidate must have:-
(i) Served for a period of not less than seven  (7) years in a relevant and  senior 
position  in the Public Service  or Private Sector;
(ii) Bachelors degree in any of the following disciplines:- Social Science, Business
Administration/Management or equivalent qualification from a university
recognized in Kenya;
(iii) Certificate in Business Process Re-engineering from a recognized institution;
(iv) Demonstrated professional competence in work performance and results; and
(v) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.

NOTE: Possession of a Masters degree in any of the following disciplines:- Strategic

Management, Business Administration or equivalent qualification from a
university recognized in Kenya will be an added advantage;
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PROGRAM OFFICER, CUSTOMER SERVICE AND DELIVERY STANDARDS, JOB
GRADE HK 3 - ONE (1) POST- V/NO. 152/2015

Salary and other Benefits
Basic Salary Scale  Ksh.121,733 – 225,728 pm
House Allowance  Ksh.40,000 p.m.
Medical Benefits  Group Medical Scheme
Commuter Allowance Ksh.20,000 p.m.
Leave Entitlement  30 working days per annum
Leave Allowance  one month basic salary
Terms of Service  Four (4) years renewable Contract
Service Gratuity  a service gratuity at 31% of the basic salary will be 
    paid at the end of the contract period for those on 
    contract

Duties and responsibilities
Duties and responsibilities will entail:
(i) Developing and implementing customer service excellence strategies , policies and
programmes;
(ii) Identifying programs and training Huduma staff on customer service excellence
and Huduma Service Delivery Standards; 
(iii) Development of  Service Charters for Huduma Centres and other Huduma Service
Channels;
(iv) Monitoring and evaluating Service Delivery in Huduma Centres and all other
Huduma Service Channels;
(v) Liaising with Ministries, Departments and Agencies  on issues requiring their
intervention concerning services offered  in Huduma Centres;
(vi) Developing a framework for handling customer suggestions, complaints and
feedback;
(vii) Managing the Huduma Call Centre; 
53


(viii) Conducting research and customer satisfaction surveys;
(ix) Coordinating the implementation of the Rewards and Recognition Framework for
the Huduma Kenya Program; and
(x) Coordinating customer service events.

Requirements for Appointment
For appointment to this grade, a candidate must have:-
(i) Served for a period of not less than seven  (7) years in a relevant and senior
position in the Public Service or Private Sector;
(ii) Bachelors degree in any of the following disciplines:- Social Science, Public
Communications, Public Relations, Business Administration, Business
Management or equivalent qualification from a university recognized in Kenya;
(iii) Diploma in Customer Relations/Service, Hospitality Management, Event
Management or equivalent qualification from a recognized institution;
(iv) Certificate in Leadership Course from a recognized institution;
(v) Demonstrated professional competence in work performance and results; and
(vi) Demonstrated a thorough understanding of national goals, policies and have a
clear understanding of national values and principles of governance.

NOTE: Possession of a Masters degree in any of the following disciplines: - Public
Communications, Public Relations Business Administration or equivalent
qualification from a university recognized in Kenya will be an added advantage;


SECRETARY/CHIEF EXECUTIVE OFFICER
PUBLIC SERVICE COMMISSION

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