The Communication and Outreach Officer works in close collaboration with the Research Officer, and the Team of the Projects Implementing Unit , as well as other project teams in the Country Office (CO) for effective achievement of results, anticipating and resolving complex programme/project-related issues and information delivery.
The incumbent is expected to exercise full compliance with UNDP programming, financial, procurement and administrative rules, regulations, policies and strategies, as well as implementation of the effective internal control systems.
Summary of Key Functions:
The Communication and Outreach Officer, under the overall supervision and guidance of the Policy Specialist and in close cooperation with the e-Government Center of Moldova, will be responsible for managing the successful implementation of communication and outreach activities of the Innovation Hub. The Communication and Outreach Officer may coordinate short-term experts’ activity.
The incumbent will ensure the provision of development services and products (commensurate with the scope of the project) of the highest quality and standards to national counterparts and clients. The Officer is expected to identify, develop, test and deliver prototypes, projects and programmes that support practical innovation in defined fields, including modernization of public service design and delivery, in close collaboration with external partners.
More specifically, the Officer will perform the following functions:
Co-manage, with the Research Officer, the day-to-day operations of the InnoHub;Be responsible for the implementation of the Project work plan according to indicators for achieving planned results, as well as for the overall management of the Project in accordance to prevailing UNDP rules, regulations and procedures;Assume full responsibility for and manage effectively and efficiently all InnoHub communications and outreach activities and resources (human, financial, physical / material assets, etc) in order to meet expected results;Develop, together with the Research Officer, the InnoHub activity and procurement work plans as well as budgets based on expected outputs, develop and submit to the UNDP Policy Specialist periodical activities and other reports;Identify the most interesting innovations applicable to the development sector in Moldova and outreach for the relevant actors, as well as respond to requests from colleagues for research in defined fields;Identify target audiences and develop and implement strategies for engaging and influencing them;Develop InnoHub’s online community, by engaging with stakeholders via social media and other venues;Manage InnoHub’s social media accounts;Provide analytical, and administrative support in the delivery of events, workshops and seminars, as well as prototyping;Maintain the evidence of workshops and seminars delivered in support of Hub’s concepts, Government counterparts and UNDP colleagues; as well as evidence of networking and outreach activities undertaken to increase Hub’s footprint in social innovation field in the country;Ensure that InnoHub “works out loud” to ensure visibility, outreach and presentation of results of InnoHub’s activities; ensure increased hits on the website and reach of the social media accounts, as well as evidence of visual content;Support UNDP Policy Specialist in mainstreaming innovation into UNDP programming;Support enhancing the activity of InnoHub, and promotion of innovation among UNDP staff more broadly;Use the previous experience with design thinking, gaming for development and behavioral science to support scaling up these initiatives in the public sector;Build partnerships with non-traditional development players (start-ups, incubators, bottom-up citizens’ initiatives, etc.) and lead in Hub’s outreach activities;Apply UNDP programming tools and policies as explained in the Results Management Guide. Keep abreast of UNDP programming practices and maintain an optimum level of knowledge by continuous learning.Develop Final Evaluation notes after the piloting of each approach/project (results achieved, lessons learned, recommendations for similar future projects).
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