KCB Jobs in Kenya

Corporate Communications Manager

Reporting to the Head of Corporate & Regulatory Affairs, this role is responsible for developing and implementing high impact communication strategies to build a sustainable corporate image and reputation for the KCB Group brand.

Key Responsibilities

• Implementing the organization’s communication strategy.
• Creating and managing valuable media partnerships and engagement plans.
• Managing the content for the organization’s Internet website, Intranet and social media platforms.
• Facilitating design, production and editing of corporate publications and press information.
• Facilitating media visibility and publicity for all corporate events, functions and activities
• Managing internal communications strategies and plans in support of business objectives.
• Managing corporate advertisements, media supplements and documentaries for internal and external communication.
• Originating speeches, statements, profiles and other forms of corporate communications for external stakeholders and having oversight for all internal communication.
• Coordinate communication logistics, research and briefing for all communication related activities.
• Identify thought leadership opportunities for business executives with opinion leaders. 
• Manage third party suppliers for PR agency, photography and videography services.
• Creatively communicate business and project updates for internal communication.
• Writing and editing the Bank’s publication materials and corporate events launches.

The Person

• A university degree in Mass Communication, Media or Public Relations from a recognized university.
• Possession of professional qualifications in Journalism or PR related skills.
• Must have at least 5 years’ experience in corporate communications.
• Three years’ Experience in writing press releases, commentaries, publications, opinion pieces, video scripts and speeches.
• Knowledge of French language will be an added advantage
• Experience in Crisis communication and management
• Experience in business strategy will be  essential
• A genuine interest in providing excellent customer service
• Possession  project management skill will be essential 
• knowledge of trends in financial industry
• Excellent interpersonal skills
• Ability to build strong working relationships, internal and external to the organization
• Initiative, self-drive and open minded
• Attention to detail
• Team Player

Senior Dealer – Treasury Corporate Sales

Reporting to the Head, Treasury Corporate Sales, the job-holder will be responsible for driving Treasury Revenue from Corporate & Institutional clients through Structured Foreign Exchange Products & Interest Rate Derivatives.

Key Responsibilities:

• Drive Treasury revenue through working closely with the Corporate & Investment Banking Divisions to coordinate structured Foreign Exchange Solutions & Interest Rate Derivatives.
• Drive Segmented Sales & provide custom made solutions to specific clients & sectors.
• Drive sales of vanilla FX products to existing & prospective clients.
• Drive FCY & LCY liability growth.
• Monitor trends and actively identify potential areas of revenue growth.
• Organize and plan both prospective and courtesy calls to manage relationships.
• Relay any important information/news to relevant parties promptly to manage risk and maximize gains.
• Ensure compliance to internal and statutory requirements.

The Person

• Bachelor’s Degree in any Business related field.
• Certified Foreign Exchange and Money Market Dealer (ACI).
• Master’s Degree in Business related field will be an added advantage.
• A minimum of 4 years in an active Treasury dealing room.
• Experience in Structuring Foreign Exchange & Interest Rate derivatives.
• Knowledge of Treasury products and back‐office operations.
• Good grasp of other bank products in particular Trade finance.
• Working knowledge of financial modelling.
• Financial risk management strategies and tools.
• Thorough understanding of Capital Markets.
• Knowledge of Project and Structured Finance.
• Must be an excellent negotiator, customer centric and with a sales focus.
• Must be a seasoned professional with high moral and ethical standards
• Must have the ability to prioritize work and deliver high quality output within tight deadlines
• Must be resourceful, creative and has high follow-through ability.
• Should have excellent communication and computer skills.
• Must have strong commercial awareness.

SQL Systems Administrator

Reporting to the Enterprise Applications Support Manager, the job holder will be responsible for the ongoing monitoring, maintenance and upgrades of all KCB SQL and MySQL databases.

This include and not limited to the following systems: Loan system credit quest), Clearing system (Sybrin), Reconciliation system Corona), Load Balancer (Radware / any other HW load balancing solution), SWIFT / RTGS / FILEACT and Treasury / Risk Management solution (Kondor+), NOBS, BOS , LAN Support.

Key Responsibilities

• First line supports of the SQL server databases and ensure their performance, high availability, backup, security and upgrades.
• Own the administration and maintenance of the Microsoft SQL 2005/2008/2012 and MySQL systems.
• Management and ongoing technical support of SQL databases.
• Document changes to existing systems and ensure documentation is updated.
• Implement Business continuity for all SQL databases and spearhead continuous testing of BCP with end users.
• Implement and manage SQL and MySQL upgrades, patches and releases.
• Facilitate transfer of knowledge and skills to other team members

The Person

• Bachelor’s degree in Computer Science, Information Technology/Systems or related field
• Be a Microsoft SQL Certified professional – MCITP , MCTS
• 2 years working experience with latest Windows server and client operating systems (2003/2008 and Win 7 respectively)
• 2 years’ experience in a SQL / MySQL centric role 
• Skills in scripting system administration and monitoring task either through VBS, PowerShell or other common scripting languages.
• Experience in query optimization, Office VBA integration
• Experience in SQL Server Reporting Services (SSRS)
• Experience in VMware , Microsoft IIS will be an added advantage
• The Attributes required for the above positions include the following;
• Excellent communication skills and customer service approach.
• Proactive and self-driven disposition
• Excellent interpersonal skills
• Ability to work independently and effectively under pressure and within tight deadlines
• Organizational skills and the ability to work effectively in a busy environment both as a member of a team and independently.

Health and Safety Manager

Reporting to the Head, Employee Relations, the job holder will be responsible for developing and maintaining high standards of health and safety in the workplace in order to optimize long term staff productivity to support business growth and ensure regulatory compliance.

Responsibilities of Health and Safety Manager

The job holder’s key responsibilities will be to:

• Develop, implement and maintain the Health and Safety management framework based on best practices to meet on-going and future business requirements;
• Liaise with relevant stakeholders to develop and maintain high standards of health and safety in terms of the work environment for all employees and customers;
• Develop and steward annual Safety, Health and Wellness programs which are consistent with company policy and ensure regulatory compliance;
• Coordinate the setting up and maintaining Health and Safety Committees within the Bank in all branches/units and monitor meetings held by the Committees.
• Formulate, develop and implement Health & Safety Key Performance Indicators (KPIs) for the Organization;
• Develop a companywide health & safety incident log database and publish trend analysis for all reported incidents;
• Coordinate investigation and reporting to the Occupational Safety Health Officer incidents/accidents/work related injuries/dangerous occurrences and Occupational diseases in line with the Occupational Safety & Health (2007) Act;
• To lead and co-ordinate requisite inspections and assessments (annual safety and health audits, fire safety audits, risk assessments etc) and risk reduction mitigations as required.
• Collate and coordinate implementation of health and safety issues raised by health and safety committees, health and safety auditor, and fire safety auditor.
• In liaison with Human Resource Division and Management, identify and steward Health & Safety Trainings for all employees;
• Disseminate workplace health and safety information and instruction to all employees and other persons.
• Liaise with Head of Security to ensure that all employees are given instructions in the safe use of firefighting appliances and that firefighting teams are established in every workplace.
• Ensure that evacuation procedures to be used during emergency are in place and that they are being tested at regular intervals.
• Manage health talks/member education/training on HIV/AIDS
• Develop and implement a comprehensive contractor safety management process;
• Develop and implement effective work control procedures to be utilized consistently by all employees and contractors;

The Person

The ideal candidate should possess the following skills and competencies;

• Must be in possession of a Science based Bachelor’s degree from a recognized university. An additional degree in Occupational Safety & Health will be an added advantage;
• Must have at least 5 years’ experience in Operations, Environment and Health and Safety Management; two of which should be in Safety Audits and Quality Management systems
• At least two years operational experience in implementing Health & Safety Management Systems in a large and busy organization will be a distinct advantage;
• Thorough knowledge of Occupational Safety and Health (2007) Act, Environment Management and Coordination Act, Water regulations, Air Quality regulations and other Health & Safety related regulatory requirements;
• Good understanding of Risk Assessment and Hazard analysis process;
• Good understanding of incident investigation process;
• Excellent analytical skills with ability to influence and make decisions;
• A proven team player with excellent communication and interpersonal skills.

Bancassurance Manager

The role holder will be responsible for insurance business growth and development to generate revenues to support the Bancassurance growth strategy and will be reporting to the Relationship Manager - Bancassurance.

Candidate’s Qualifications, Knowledge and Experience

• University degree in a business related course
• Progress towards attainment of Professional Qualification CII or IIK Diploma
• At least 4 years’ relevant working experience in a Marketing environment in the insurance industry preferably within an insurance intermediary or large insurance company
• Proven direct sales track record within banking, MFI, Insurance and related industries will be an added advantage

Key Responsibilities

• Offer oversight of day to day Insurance operations in the branch level which entails cross-selling insurance products, consumer awareness/ customers’ sensitization initiatives, processing insurance transactions within defined terms and conditions, supporting clients with claims advise and documentation
• Work closely with the branch management team to ensure the branch meets the set targets on insurance business
• Supervise Bancassurance team in their branch and ensure that insurance business is carried out in accordance with the laid down policies & procedures
• Provide advisory services to credit department/ branch on relevant insurance policies for businesses/ clients accessing credit facilities from the branch.
• Work closely with Branch Manager and Credit team and design strategies to leverage the existing clientele and expand the wallet share by selling insurance products hence deepening relationships and driving revenue growth
• Identify and leverage potential business opportunities and marketing initiatives at the branch/region and seek necessary support from the Regional or Marketing Heads to actualize these into revenues
• Ensuring premium is collected as per the laid down procedures on all claims being reported to the claims department
• Provide technical guidance and claims management support to clients and Branches
• Ensure timely submission of claim documents and other requisite documents to Claims department
• Ensure clients whose claims are being processed are kept abreast on progress of their claims
• Participate in regional meetings and offer valuable ideas contributing towards the growth of business

Desired Skills and Ability

• A good team player with strong interpersonal and persuasive skills
• Good planning and organization skills with the ability to deliver effectively under strict deadlines
• Excellent communication, presentation and customer service skills
• Proficiency in the use of MS Office software applications
• Accuracy and attention to detail
• Co-operative, assertive and able to work independently and offer effective solutions
• Ability to develop working relationships with a wide range of internal and external partners
• Good knowledge of general insurance products and working knowledge of life insurance
• Excellent data management skills
• Responsible, reliable, has leadership skills and business acumen to sport opportunities readily
• A creative, proactive, passionate and innovative individual with a passion for excellent results
• Results oriented and self-driven with a proven performance track record

Documentation Manager

Reporting to the Legal Documentation Manager, the position will be responsible for handling perfection of Legal / Credit Documentation relating to approved facilities by providing high level quality support to Credit Division, business teams and related units while providing independent control over the credit documentation process.

Key Responsibilities

• Issuance and processing of Banking Facility Letters upon receipt of duly approved Credit Approval, observing turn-around time and high standards of accuracy.
• Ensure the appropriate security documentation on the Bank’s Standard forms have been properly prepared before dispatch to the customer.
• Issue Compliance Certificate jointly with the Senior Manager, Documentation within agreed TAT on receipt of the last outstanding security document.
• Liaising with external legal counsel and other service providers on security documentation process and ensuring that security documentation and other conditions of sanction have been perfected/ completed prior to authorizing the drawdown of facilities (unless there is a waiver in place).
• Liaising with Branch Managers on all outstanding approval conditions and answering all queries relating to pending compliance certificates
• Issue deficiency reports upon receipt of Credit Approval and/or duly accepted Letters of offer.
• Prepare instructions to and follow up Banks external lawyers in the preparation of security documents on behalf of the Bank
• Processing of instructions by business for limit realignment.
• Confirmation that security documents have been perfected and that all completion documents are in place prior to advising on lodgement of securities.

The Person

• Law degree from a reputable learning institution
• Advocate of the High Court of Kenya with a current practicing license
• 3 years post admission experience
• 3 years’ experience in handling general legal matters in a reputable institution/legal firm
• Must have a minimum of 2 years practical experience in credit documentation
• Must have excellent facilities drafting skills
• Must have good knowledge of all bank’s products on offer for retail customers
• Must have the ability to prioritize work and deliver high quality output within tight deadlines
• Must have attention to detail
• Must have ability to thrive under work pressure
• Must have high follow through ability
• Must have strong interpersonal, negotiating and communications skills
• Should have excellent organisational skills and analytical and computer skills

Training Manager

Reporting to the Head, Learning & Development, the Training Manager will Manage the learning and professional development of employees. 

This involves assessing the training needs of the employees, as well as designing and delivering learning solutions for various Business units.

Key Responsibilities

• Carry out Training Needs Analysis (TNA) for respective businesses / head office departments and subsidiaries prioritizing the application of training solutions
• Develop curricular for specific business needs including learning content, learning road maps, presentation of learning material in alignment with current and future business strategy
• Manage and deliver the whole training cycle including developing and implementing a training calendar
• Undertake continuous research and development on current and new training methodologies with a view of improving competency level of employees
• Undertake regular training curriculum reviews with a view of adopting and implementing best practice approaches to training
• Enhance organizational effectiveness through coaching, consulting and problem solving activities
• Maintain records and preparing statistical reports to evaluate performance of instructors and monitor progress of trainees
• Monitor and analyze Learning and Development budget for head office units – keep track of L&D expenditure ensuring reconciliation of L&D accounts and ensure the L& D centre expenditure is within allocated budget
• Facilitate payments relating to L&D in liaison with HR and Finance teams to ensure that invoices and bills are settled in a timely manner.
• Preparation and presentation of regular reports in respect of training interventions to varied levels of stakeholders including L&D manager, function heads, etc
• Managing relationships with key internal and external stakeholders including procurement, finance, internal Volunteer trainers and external training providers including review of performance against SLAs and briefing on changing requirements

The Person

• University Degree from a recognized Institution and Human Resource Professional Qualification.
• Master’s Degree in any business related field will be an added advantage.
• Experience of designing and developing training programs.
• Experience of managing and implementing Training & Development strategies
• Experience of managing and leading a small team
• Experience of  managing the whole training cycle including TNA, design, delivery, assessment and evaluation
• Experience working in a financial institution will be an added advantage
• Excellent interpersonal, communication and facilitation skills
• Good Training of Trainers capability
• Excellent presentation skills
• Effective problem analysis and solving skills
• Should be creative and innovative

The above positions are demanding for which the bank will provide a competitive package for the successful candidates.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke

To be considered your application must be received by March 7, 2014.