Regional IT Coordinator - ACME (Islamabad, Nairobi or Bangkok)

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees and populations affected by war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The Regional IT Coordinator’s (RITC) role for ACME (Asia, Caucasus & Middle East) is to directly support the agency’s strategic IT initiatives by working with IPD Regional Management, Country Management, Country and HQ based IT staff as needed to complete IT projects along with implementation and maintenance of infrastructure and support related work. To manage, assist, train and provide higher level support to field office IT support staff of offices located in the geographical region. Act as the liaison between the field office IT staff and HQ.  Enforce IT guidelines and policies throughout region.  Lead for region’s IT Support Staff and field offices as it pertains to IT related issues.

RESPONSIBILITIES:

Work closely with Director of Field Office Technology (DFOT) and other IT staff, both HQ and field based, to develop overall strategy for ensuring optimal use and support of IT resources, both human and physical, in IRC field officesCommunicate IT strategy and priorities to field office staffDirectly manage IT Manager or equal IT lead position for each country in the regionWork with country office IT Support Staff to ensure they are implementing and adhering to agency IT standards, policies and strategySupport field-based IT staff in various initiatives, acting as senior-level technical support when necessaryPro-actively advocate for field office IT needsIn coordination with DFOT, regional and in-country management, develop plans for maintaining appropriate levels of IT capacity in field-offices, to include both systems and personnelTrain and mentor field-based IT and other appropriate IRC staff pertaining to agency software, hardware, standards and proceduresWork with IT management to develop, document and implement procedures and standards for field office based software, hardware, and network infrastructureGenerate, analyze and provide recommendations based on Support & Infrastructure reporting and metrics for both regional and country levelAs needed, Install, configure, maintain & ensure secure operation of: Internet telecommunications; servers, desktop/laptop hardware and software, and peripherals; Local Area Network, wireless network, essential network services peer-to-peer or client server architectureWhen appropriate, travel in assistance of emergency operations to provide IT supportStay current on all relevant technologiesAs needed, travel to and/or assist with all IT related matters, and project specific needs, in other country field offices throughout the regionEnsure IRC staff in the region are receiving timely and appropriate IT related supportMaintain and coordinate IT related asset management for the regionThis position is subject to assisting and/or being responsible for, on a permanent or full-time basis, other regions of the world that IRC works in beyond the one designated herein

REQUIREMENTS:

Fluency in English both written and spoken. Working knowledge of any of following languages desired: Thai/Malay/Pashtu/UrduCollege degree or relevant work experience5+ years of work experience in an international NGO strongly preferred5+ years of network and enterprise technology project management experienceStrong leadership and management skillsAbility to interface with and lead both technical and non-technical teamsExcellent communication skills, ability to work with minimum supervision and willingness to work in a team environmentStrong, solid knowledge of network and communications technology, to include but, not limited to, server operating systems, network architecture, IP based networks (voice and data), satellite communications, desktop solutions, email systems, etc.Ability to work with and manage outside vendors (hardware, software, services, IPS’s, Telecommunications, etc.)Commitment to the IRC WayIRC leading the way from harm to home. 

IRC is an Equal Opportunity Employer.
IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

   

View the original article here

This post was made using the Auto Blogging Software from WebMagnates.org This line will not appear when posts are made after activating the software to full version.