Security Officer

Security Officer Primary Location : Kenya-Nairobi-Fairmont The Norfolk Employee Status : Regular         Security Officer At Fairmont The Norfolk, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.   Hotel Overview:  Fairmont The Norfolk Hotel has played a leading role in Kenya's colorful history, and continues to be Nairobi's finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 165 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi's most famous meeting place, where drinks and light meals are served continuously from morning until midnight.   Summary of Responsibilities: Reporting to the Security Manager, responsibilities and essential job functions include but are not limited to the following:              Consistently offer professional, friendly and engaging service Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance CCTV surveillance Ensure that any violations to law or hotel policy is investigated and reported Respond to all emergency situations and provide First Aid and C.P.R. as required Correct and report any fire hazards or health and safety hazards Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations Conduct regular floor patrols, cash counts and crowd control Conduct departmental key control audits and maintain key control records Maintain computer records of all actions in a Daily Activity Report Assist guests regarding hotel facilities in an informative and helpful way Follow department policies, procedures and service standards Follow all safety policies  Other duties as assigned   Qualifications: Previous experience in a Security role required Computer literate in Microsoft Window applications required Certification in CPR First Aid required University/College degree in a related discipline preferred Must possess a professional presentation Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position(include but are not limited to):      Frequent standing and walking throughout shift Occasional lifting and carrying up to 30 lbs Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps   Visa Requirements: Must be eligible to work in Kenya   APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!   ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!                                                                              Job Level : Colleague Schedule : Full-time Shift : Rotating / Shift Work Travel : No Closing Date : 23.Mar.2014, 11:59:00 PM Job Number:  NRF00197

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