Casework Assistant (Short-Term)

SCOPE OF WORK: Provide administrative and logistical assistance to the Case Management team to ensure that client services are provided and documented in a timely and efficient manner and in-keeping with donor regulations.  This position reports to the Casework Supervisor.

ESSENTIAL JOB FUNCTIONS:

Assist in preparing documents for new arrivals and faxing information to appropriate agencies.Review existing case files to ensure that required documentation is present and well organized, and prepare files for closure Assist in referring clients to local resources or other social service programs. Assist Case Management team with the completion of comprehensive service plans for each case. Assist Case Manager Supervisor in ensuring that required reports and case notes are submitted in a timely and accurate manner.Participate in quarterly public consultations, weekly staff meetings and other meetings as needed. Provide transportation to clients for necessary core services activities.Provide core services assistance to clients, case noting, logging activities into ETO (computerized database), and staffing cases as needed with coworkers.Other related duties as assignedREQUIREMENTS:

·         Some formal education in related field; B.A./B.S. preferred

·         Some previous professional work experience in job development or with refugees;

·         Fluency in written and spoken English, bilingual ability preferred;

·         Computer literacy, data base experience preferred; Familiarity with Microsoft Office Suite preferred

·         Ability to effectively communicate and work as a team member in a cross-cultural environment; and

·         Ability to prioritize and manage time effectively.

·         Valid Driver’s License, Active Insurance Policy and Reliable Transportation

SPECIAL CONDITIONS:

·         Typical Office Environment

·         Some travel in and around service delivery area

·         Occasional work hours in the evening and weekends

·         Ability to lift light loads (approximately 25 lbs)

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