Enhance the efficiency of administrative operations and process at Sector administrative and financial affairs:
* Assess Administrative Development and Training department needs an priorities relevant to administrative operations and business flow processes;
* Review and propose improvements on General Secretariat of the Supreme Council for Planning and Development organizational chart in light of the assessment’s outcome;
* Develop/propose a business flow process for General Secretariat of the Supreme Council for Planning and Development to enhance efficiency and accountability; including standard operating procedures;
* Develop clearly defined job descriptions for all posts in all departments and sectors on General Secretariat of the Supreme Council for Planning and Development enhanced organizational chart, in alignment with Kuwait’s Civil Service Law.
* Develop clearly defined annual performance evaluation criteria for staff in administrative development and training department;
* Propose on General Secretariat of the Supreme Council for Planning and Development administrative and managerial processes including, but not limited to, work-planning, reporting on progress and establishment of KPI’s.
* Simplify the work procedures in the office, for all sectors and departments within the Secretariat of the Supreme Council for Planning and Development to reduce bureaucracy and paperwork through the use of the latest tools and methods;
* Provide recommendations and solutions to reduce paperwork and documentation cycles in order to accelerate and improve the performance of specified tasks;
* Determine the outputs of the training plan for the GS-SCPD Based on the terms of reference and functions of the staff in all areas;
Capacity development:
* Assess the staff capacity development needs and priorities;
* develop and support the implementation of a capacity building plan to address those needs;
* Upgrade the institutional capabilities of administrative development and training department staff through regular training workshops and on the job training;
Coordination and follow up:
* Coordinate and follow up with deferent departments within General Secretariat of the Supreme Council for Planning and Development to guarantee the synergy of all administrative processes;
* Coordinate and follow up with local and foreign entities relevant to the consultancy’s subject;
* Coordinate between the Secretariat of the Supreme Council for Planning and Development and the Civil Service Commission on the identification of job descriptions and tasks related to the staff within the Secretariat of the Supreme Council for Planning and Development;
* Any other tasks/assignment relevant to subject of the consultancy;
Deliverables and Schedule
The deliverables for the consultant and the tentative schedule is as follows:
Task 1: Enhance the efficiency of administrative operations and process at the Supreme Council for Planning and Development
Deliverables:
* Assessment report developed;
* standard operating procedures manual developed and business flow model developed and implemented;
* KPI’s and managerial processes manual developed and implemented;
* Job description manual and selection criteria developed and Job tasks to employees Developed
Task 2: Capacity Development
Deliverables:
* Assessment report developed;
* Capacity building plan developed and implementation initiated
Task 3: Coordination and follow-up
Deliverables:
* 2 Bi-monthly progress reports submitted;
* Final report and the way forward developed;
Work Arrangements:
The consultant will be based in Administrative Development and Training department and will be working under the direct supervision of the director of Administrative Development and Training department.
Competencies
Functional Competencies:
* Ability to perform a variety of standard specialized and non-specialized tasks and work processes that are fully documented, researched, recorded and reported;
* Ability to perform work of confidential nature and handle a large volume of work;
* Ability to work on many different assignments at one time with demonstrated follow through, attention to detail and commitment as required in the interest of work.
Core Competencies:
* Demonstrates integrity by modeling;
* the UN’s values and ethical standards;
* Promotes the vision, mission, and strategic goals of UNDP;
* Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
* Treats all people fairly without favoritism; fulfills all obligations to gender sensitivity and zero tolerance for sexual harassment;
* Ability to work in a team and to lead teams effectively and shows conflict resolution skills;
* Demonstrate strong oral and written communication skills in Arabic and English;
* Strong communication skills;
* Ability to work under pressure and stressful situations.
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