It Specialist Appsw INDIANAPOLIS, IN

Job Title:IT Specialist (APPSW)

Department:Department of Defense

Agency:Defense Finance and Accounting Service

Job Announcement Number:D-DFAS-1111407-14

$59,932.00 to $77,912.00 / Per YearFriday, May 02, 2014 to Friday, May 09, 20141 vacancy in the following location:
Indianapolis, IN

DFAS' mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. We take pride in serving the men and women who defend America. DFAS is seeking goal-oriented people who like a challenge and care about serving our country. We offer rewarding careers in finance, accounting, information systems, contracting services, human resources, clerical work and many other areas. For more information visit www.dfas.mil

Vacancy Information: This position is located in Information & Technology Directorate, Payroll Services, Civilian Pay, Indianapolis.

Occasional TravelSeldom (Less than 25%)U.S. Citizenship or NationalBackground InvestigationSuitable for Federal EmploymentRegistered for Selective Service (if applicable)·       Provide support in a particular area or areas of the IBM z/OS mainframe operating system software with responsibility for maintaining, updating, modifying, installing, testing and debugging segments supporting the DFAS Defense Civilian Pay System (DCPS).

·       Serves as a technical expert of several specialized IBM mainframe software packages, including Language Environment (LE), Computer Associates (CA) View, Strobe, AbendAid, Access Control Facility (ACF2), and CA-1 Tape Management System (TMS).

·       Reviews production control logs, systems lists, and operator messages to ensure that application programs are executed successfully. Analyzes system problems (abends). Issues system recovery and/or restart Job Control Language (JCL) as warranted by the situation.

·       Analyzes system deficiencies and modifies appropriate JCL to preclude system abends. Prepares and provides system change requests for these problems when warranted.

·       Ensures vendor services meet contract specifications to include performance and maintenance requirements and works with vendors to develop problem resolutions or fixes, especially those impacting highly visible or crucial functions of system software.

Basic Requirement:

Applicants must have IT-related experience demonstrating:

1.) Attention to Detail

2.) Customer Service

3.) Oral Communication

4.) Problem Solving; -OR- Meet the education detailed in the qualification standards.

In addition to meeting the basic requirement, qualified applicants must possess: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-09) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as: Demonstrating technical expertise in systems support for a major payroll system; supporting software development in Common Business Oriented Language (COBOL) and Job Control Language (JCL) on an IBM z/OS mainframe environment; monitoring and resolving production abends; troubleshooting file transfer protocols; using the security system software ACF2 (Access Control Facility); planning and coordinating major mainframe operating systems upgrades; tracking and reporting on operations costs and resource consumption; and experience supporting the development and execution of continuity and disaster recovery plans.

SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. may be substituted to meet the specialized experience requirement. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

Background or Security Investigation: This is a non-critical sensitive position. Employment in this position requires a background investigation which may delay your starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed or undisclosed background issues, the employment offer may be withdrawn. Individuals selected for this position are required to obtain and maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.

Your application will be evaluated and rated under the Category Rating and Selection Procedures. All information included in the resume and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be further evaluated based upon information you provided in the Occupational Questionnaire. If a determination is made that the work experience described in your submitted resume does not support your responses to the self-assessment questionnaire, your score may be reduced, and you may lose consideration for this position. If you are already a DFAS employee, you may be subject to disciplinary action up to and including removal from Federal service.

Eligible candidates will then be placed for selection consideration into 3 categories as described below:

1. Qualified Category - Meets the minimum qualifications as described in the Qualifications section of this announcement.
2. Highly Qualified Category – Exceeds the minimum qualification requirements and demonstrates proficiency in some of the job-related competencies based on the answers to the occupational questionnaire .
3. Best Qualified Category – Exceeds the minimum qualification requirements and demonstrates a high  level of proficiency in the job related competencies based on the answers to the occupational questionnaire.

The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies:

·       Technical Competence: uses knowledge that is acquired through formal training or extensive on the job experience to perform one’s job; works with, understands, and evaluates technical information related to the job; advises others on technical issues

·       Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

·       Project Management: Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work and contractor performance.

·       Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.

IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.

Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.A one year probationary or trial period may be required.We may use this announcement to fill additional vacancies within 90 days of the closing date.DFAS recognizes the value of competencies gained through formal education and professional certifications. To ensure that consistent credit is given for these credentials in the selection process DFAS has developed standard selection criteria to be used when filling positions in professional and administrative series. Selections for professional and administrative positions will be based on four categories of selection criteria: Experience, Other, Education, and Certifications.Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, at http://federalgovernmentjobs.us/redirect.html?url=104116116112058047047119119119046100116105099046109105108047119104115047100105114101099116105118101115.Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a displaced Federal Civil Service employee and attain a rating of at least 85 or are placed into the middle quality level category of "Highly Qualified" under category rating procedures, you may be entitled to receive special priority selection under the ICTAP. For more information on ICTAP, click here ICTAP Guidance. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.

You must provide a complete Application Package which includes: Résumé, you are encouraged to choose only ONE method of submitting your resume. (HR will review the resume that the system date stamps as the latest one received and this may not be the resume which best reflects your qualifications for the job and may result in an ineligible rating.) You may submit your resume by: attaching in your USAJobs account; uploading in your Application Manager account; OR faxing. For assistance in preparing your resume, take a look at the DFAS Resume Tools.Complete Assessment Questionnaire: Your resume must describe the quality of work in regards to responses to the occupational self-assessment questionnaire as they generate your numerical rating.Other Supporting Documents The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement or at the time of application if applying to an announcement with an extended closing date. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience or to meet the basic requirement. For additional information on acceptable documents, click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education.Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference.Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. Failure to do so WILL result in the loss of veteran's preference, and will possibly impact your placement on the certificate.For more veterans' information please click here.10-Point Veterans' Preference: You MUST submit a signed SF-15, "Application for 10-Point Veterans' Preference" plus the proof as required by the SF-15. Click here for a copy of the SF-15.5-Point Veterans' Preference: You MUST submit a copy of your DD-214 which includes Character of Service (usually Member-4 copy). If you are currently active duty, you may submit written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions not later than 120 days after the date the certification is signed. The certification should also include when your terminal leave will begin, your rank and dates of active duty service.Military Spouse Preference: Copy of spousal travel orders providing eligibility.ICTAP Eligibles: A copy of the RIF separation notice and SF50 if available.WARNING:Failure to submit a complete application package including any required documentation by 11:59 PM (EST) Friday, May 09, 2014, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.

All information included in the resume and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be further evaluated by information provided in the Occupational Questionnaire. If, after reviewing your resume and/or supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, you may lose consideration for this position and, if you're already an employee, you may be subject to disciplinary action up to and including removal from Federal service.

Application of Veterans Preference: The Category Rating Method does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligible's who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. A selecting official may make selections from the highest quality category (Best Qualified) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied.

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