Credentialing Program Assistant BOSTON, MA

Job Title:CREDENTIALING PROGRAM ASSISTANT

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:VN-14-DLL-1106696

$38,542.00 to $50,100.00 / Per YearThursday, May 01, 2014 to Wednesday, May 07, 20141 vacancy in the following location:
Boston, MA

Vacancy ID: 1106696 

OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

America's Veterans need you! To find out more, go to http://www.va.gov/jobs/.

Occasional TravelCommunting between Medical Center divisions, affiliated institutions and sometimes staff homes is required.You must be a U.S. citizen to apply for this jobYou may be required to serve a probationary period Background investigation may be requiredSelective Service Registration is required for males born after 12/31/1959

The Credentialing Program Assistant position is part of the VA Boston Healthcare System with duty location in West Roxbury, MA. The work of this position involves direct coordination of the credentialing and privileging process of the members of the Surgical Service (Physicians, RNP's & PA(C)'s), Residents, and all others who require credentialing and privileging. Duties include but are not limited to:

Knowing state licensure and medical specialty board requirements;Receiving, reviewing and processing all applications for clinical privileges;Researching and following up on malpractice issues with the state licensing boards, insurance companies and attorneys;Maintaining a database for all time sensitive certifications and licenses;Requesting, receives, and reviews quality assurance ongoing and focused peer review process documentation from all physicians, RNP's and PA(C)'s;Following up on continuing medical education credits and working with each new/re-appointed staff member to make sure that the appointment process is understood and completed in a timely and thorough manner;Functioning as the technical advisor to Surgical Service as the liaison with the Medical Staff Office on all credentialing and privileging matters;Providing direction to nursing staff on qualifications for promotions and special advancements and preparing/submitting documentation for promotions and advancement to the various Professional Standards Boards' (PSB);Maintaining accurate, complete, and concise credentialing and privileging folders on all privileged personnel and maintaining suspense files, notating dates for follow-up;Receiving, verifying, processing and forwarding completed verification documentation to the Human Resources Office;Reviewing, evaluating, developing, and advising on all aspects of the House Staff Program involving changes in resource requirements (personnel, beepers, space, on-call rooms, supplies, equipment, etc.) and policy and procedures;Coordinating student rotations for the Boston Medical Center (working with BMC Registrar's Office to coordinate team assignments, on-call schedule, teaching sessions with subspecialties, etc.;Formulating and typing a variety of correspondence including memorandums, letters, reports, surveys, studies and other material as necessary in draft and final form;Possessing knowledge of medical terminology;Receiving and screening calls, visitors and mail to the department, responding to requests/problems when possible, and referring to appropriate staff if needed;Providing a complete and thorough orientation to new staff members;Developing and managing computerized databases to capture monthly workload statistics (i.e. admissions, discharges, autopsies and deaths; provider specific data; etc.) and producing reports; Establishing and maintaining office procedures and methods for organizing and filing administrative and clinical correspondence, committee minutes, recurring reports and surveys, and other pertinent materials; andPerforming all other related duties as assigned.

Work Schedule: Monday through Friday; 8:00AM – 4:30PM

Please Note: Duty location is in West Roxbury, MA

***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED***  

To qualify for this position you must have at least one (1) year of specialized experience equivalent to at least the next lower grade level (GS-5) in the Federal Service. This experience is close to the work of this job and has given you the particular knowledge, skills, and abilities required to successfully perform the duties of a Credentialing Program Assistant. Specialized experience includes performing clerical and administrative support duties including providing guidance/advice to staff regarding administrative procedures; tracking information/data from electronic media; performing office automation duties using software applications such as e-mail, word processing, spreadsheets, databases; composing, typing and editing letters and reports; maintaining suspense action files to ensure deadlines are met; and, utilizing knowledge of state licensure and medical specialty board requirements. This experience may have been gained while working in a large, complex healthcare/medical agency/organization.

This position also includes a Selective Placement Factor (skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Placements Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration.

The Selective Placement Factor for this position is: "Demonstrated work experience with the credentialing and privileging process of medical practitioners ("credentialing" refers to the systematic process of screening and evaluating practitioner qualifications and other credentials, including licensure, required education, relevant training and experience, and current competence and health status)."

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:

CREDENTIALING & PRIVILEGING PROGRAM FUNCTIONSREGULATORY REQUIREMENTSADMINISTRATIVE ACTIVITIESCOMPUTER SKILLS

Physical Demands & Work Environment: The work is primarily sedentary. However, some walking, bending, reaching and carrying of items such as medical files and reports are required. Commuting between Medical Center divisions, affiliated institutions and sometimes staff homes is required. Work is performed in an office setting.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

NOTE: One full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:  When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.  If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx.

Applicants will be ranked based on four quality groups, as follows: Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; andQualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group.  Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group.  Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group.  The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview.  The remaining groups may be referred based on the number of applicants available.

To apply for this position, you must provide a complete application (See "Required Documents" section below).  The complete application package must be submitted by 11:59 PM (EST) on  Wednesday, May 07, 2014.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Be sure to upload the required documents before you submit your application.  Please ensure you click the Submit My Answers button at the end of the process.  Mailed/emailed applications will not be accepted.  We are not responsible for incompatible software,illegible/incomplete fax transmissions, interruptions in internet service, etc. 

Note: To change or update your application, simply reapply through My USAJOBS, before the closing date.  To check the status of your application, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login), select Application Status and click on the more information link under the application status for this position. 

If you cannot apply online:

Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.Print this 1203FX form to provide your response to the occupational questionnaire: http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf .Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.  Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

Complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the Vacancy ID: 1106696.  You must use this fax cover sheet in order for your documents to be matched with your online application.Fax your documents to (478)757-3144.  Keep a copy of your fax receipt in case verification is needed.

The following documents are required:

ResumeResponses to the Occupational QuestionnaireOther documents - use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), ICTAP/CTAP documentation (for well-qualified, displaced Federal employees), or documentation to support Veterans Preference claims.  You will not be contacted for additional information.After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address.  Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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