Formulates and manages, in consultation with mission leadership, the substantive work programme of the public information component of the mission, including by directing work in all areas of the public information component (media relations, media monitoring and analysis, TV/video, radio, print, web and digital media photo, press and outreach, etc. ), and by coordinating with various mission components, and with UN agencies, funds and programmes and partners, as appropriate;
Ensures that public information outputs meet high-quality standards, in accordance with UN policy objectives and rules and regulations, and are evaluated for their effectiveness;
Provides strategic communications advice to national counterparts and contributes to the strengthening of national capacity in the area of strategic communications;
Leads the mission interaction with local, regional and international media;
Advises mission leadership, senior staff and other mission personnel on strategic communication matters;
Guides the mission crisis communication activities;
Ensures regular, timely and professional multimedia communications;
Leads the administration of the public information component, including managing the budget, preparing cost estimates, monitoring budget allocations and expenditures, overseeing the recruitment of staff or consultants with the requisite skill sets;
Manages, guides, develops and trains staff under his/her supervision;
Ensures that the mission communications strategies and public information campaigns are harmonized with overall goals and objectives of the United Nations and the Department of Peacekeeping Operations;
Maintains regular interaction and consults, as appropriate, with public information personnel at UNHQ.
Competencies
Professionalism: Ability to conceive and implement communications strategies based on an assessment of different communications environments and the changing strategic and operational goals of the Mission. Commitment to implement the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UNAMAs public information activities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Technological Awareness: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.
Client Orientation: Considers all those to whom services are provided to be clients and seeks to see things from clients point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.
Judgment/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
Vision: Identifies strategic issues, opportunities and risks; Clearly communicates links between the Organizations strategy and the work units goals; Generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; Conveys enthusiasm about future possibilities.
Education
Advanced university degree (Master's degree or equivalent) in one or more of the following: strategic communications, communications, journalism public relations, international relations, broadcasting or other relevant disciplines such as social sciences, business administration or management. A first-level university degree with in combination two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of 15 years of progressively responsible experience in strategic communications, journalism, public information, or media is required. Experience managing multi-cultural teams in complex, politically-sensitive locations (e. g. crisis, conflict, or post-conflict countries) is required. Experience developing and managing workplans and budgets, and recruiting and supervising staff is required. Experience overseeing a multi-faceted public information programme including video, radio, web, photo and print media is required. Experience mentoring national counterparts in the development of a free, independent and pluralistic media is highly desirable.
Languages
Fluency in spoken and written English is required. Knowledge of another UN language is an advantage.
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