þ Ability to review data, identify and adjust discrepancies
þ Ability to handle a large volume of work possibly under time constraints
þ Good knowledge of administrative rules and regulationsþ Ability to operate and maintain a variety of computerized business machines and office equipment in order to provide efficient delivery of service
þ Ability to organize and complete multiple tasks by establishing priorities
þ Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repair (for Drivers)
þ Demonstrates excellent knowledge of protocol (for Drivers)þ Demonstrates excellent knowledge of security issues (for Drivers)þ Collects and compiles data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases
þ Thoroughly and methodically collects, verifies and records data demonstrating attention to detail and identifying and correcting errors on own initiative
þ Transmits file data; creates and generate queries, reports and documents utilizing databases, spreadsheets, communications and other software packages with speed and accuracy
þ Interprets data, draws conclusions and/or identifies patterns which support the work of others
þ Creates, edits and presents information (queries, reports, documents) in visually pleasing, clear and presentable formats such as tables, forms, presentations, briefing notes/books and reports using advanced word processing and presentation functions and basic database and spreadsheet software
þ Ability to produce accurate and well documented records conforming to the required standard
Planning, organizing and multi-taskingþ Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships
þ Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines
þ Demonstrates ability to quickly shift from one task to another to meet multiple support needs
þ Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support
Promoting learning and knowledge management/sharing is the responsibility of each staff member.
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